Question about Philips Cineos HTS9800W System

1 Answer

No reception or sound on rear speakers.

I have just purchased the HTS9800W, I can not get the rear speakers to work. The receiver box initially indicated they were working as the blue light was on. Now the blue light does not come on. I have tried repositioning the receiver box as close as one metre away from the CD player but still no luck.

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  • dripfeed Dec 21, 2007

    Exactly the same problem here. It worked fine 24 hours ago, now the rear wireless receiver isn't working. No blue light or anything.

  • PVOL Mar 12, 2008

    I have recently purchased the same model and experienced exactly the same. I have no light on the receiver. Having had the receiver replaced today still no sound - have you had any joy fixing the problem?

  • DoHu Jul 28, 2008

    Only the rear left and right speakers have no sound, centre rear is working normal. Speakers were tested and worked OK, I assumed the slots for the rear left and right speakers in the wireless box in not functioning, any thoughts on how to fix this?

  • Anonymous May 05, 2009

    ******* blue light not work

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Here's the fix: power off the sub-woofer and wait for 60 secs before powering it on again. My rear receiver works every time now.  I guess the sub-woofer isn't just a dumb speaker; it has some kind of smarts in it too.
Prior to this, I had only tried cycling power to the DVD player itself.  I also re-seated the two, fat cables connected to the junction box. One of them had worked itself slightly loose and the result was completely absent speaker channels.

Posted on Dec 29, 2007

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Posted on Jan 02, 2017

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IF ALL WIRES ARE CORRECTLY BEEN SETUP OR INSTALLED THEN THE NEXT STEP IS TO CONFIGURE THE SYSTEM TO WORK ON ALL SPEAKERS...

Before the setup of the speakers' channels
  • Press the SURR. button on the remote to select multichannel surround mode before adjusting the speaker settings.
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Setting Speakers' Channels
  1. Press 060227073157_11231.jpg to stop playback, then press SYSTEM MENU.
  2. Press 060227073234_11234.jpg repeatedly to select { Audio Setup Page }.
  3. Press 060227073211_11232.jpg060227073221_11233.jpg to highlight { Speaker Setup Page }, then press 060227073234_11234.jpg.

    060227073118_11228.jpg
  4. Enter its submenu by pressing 060227073234_11234.jpg.
  5. Press 060227073211_11232.jpg060227073221_11233.jpg to highlight one of the options below at a time, then press 060227073234_11234.jpg.

    • { Speakers Volume } – Volume level setting for individual speakers (-6dB – +6dB).

      060227073133_11229.jpg
    • { Speakers Delay } – Delay times setting in relation to the listening position/ distance for centre and surround speakers.

      060227073144_11230.jpg
  6. Press 060227073245_11235.jpg060227073234_11234.jpg to adjust to the setting that best suit your surround sound needs.
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  • 1 ms increase/decrease of delay time is equivalent to 30 cm change in distance. Use the longer delay time settings when the rear speakers are closer to the listener than the front speakers.
  • The test tone will automatically be generated to help you judge the sound level of each speaker.

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hello
can sell me the junction box?

thanks

contact brilhasman@clix.pt

urgent

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I have just bought one of these today and have had the exact same problem. No rear sound and no blue light on the receiver box.

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What philips don't tell you in the manual and on the support site is that the receiver box has a switch hidden under a white sticker; next to the left of the right speaker connection. The switch has 3 positions which can be selected. I had tried each switch position and power cycled the subwoofer each time until eventually i got a blue light on the receiver box.

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I did expect the subwoofer standby light to have gone off or changed colour once operational, but this just seems to stay on no matter what state it is in.

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