Motorola SB5100 SURFboard DOCSIS 2.0 Cable Modem
Problem for Motorola SB5100 SURFboard DOCSIS 2.0 Cable Modem...

Motorola SB5100 SURFboard keeps dropping service




By fuzzy_shank on Aug 23, 2009

" "
My modem keeps randomly going offline, sometimes 10min, sometimes 3hrs. Tech support says remote test shows connection OK and their equipment working...

Power: Solid green
Recieve: solid green
Send: slow flashing green
Online: off
Power: Solid orange
Standby: off

I found a solution here to update drivers, only drivers I have are the 1's that came with the disk 2yrs ago, can't get online, can't update drivers...

another solution I had found was go to Start, Run, CMD, ipconfig. When I did that, it gave me a message that my "Media disconnected" thought is was an internal PC problem, Same answer from Laptop and Desktop on the same router. The solution also said type ipconfig/reset tried that, got same error.

Wish my Tech support spoke english...

Best Solution

posted on Aug 23, 2009
Very Helpful)

bob_computer

Rank: Guru 
Rating: 87%, 1215 votes
Take a look at the information here

I developed it to fix a lot of minor home networking problems and there may be somthing of use to you there.

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