Question about Mitsubishi CS-36609 36" TV

4 Answers

TV Stuck in TV Guide Plus+ Installation Mode

Out of the blue the TV decided it wanted this mode and would not stop.

The message at the bottom of the screen reads:

Installing Guide Plus+ data now
Turn TV off during installation
CANCEL to abort

It stays at one of the kids channel for a while, starts running though the channels at about 3-5 second intervals, then turns itself off. I don't have the original remote control, therefore I have no CANCEL button to hit. I unplugged the TV for a coule hours, but that didn't change the situation.

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  • Anonymous Jan 01, 2008

    have same problem....pleas help!

  • Anonymous Jan 03, 2008

    Exact same prob, please help

  • Anonymous Jan 07, 2008

    me too!!

  • Anonymous Jan 15, 2008

    I also have this problem, I have tried a few different universal remotes and none worked, all of the remotes had 3 digit codes. I got it to work once using a remote with a four digit code, but then the TV got unplugged and the problem came back.

  • Anonymous May 17, 2008

    Same problem. Will work on remote control and let you know what happens.

  • bob sacco Jun 23, 2008

    I own a Mitsubishi VS-50703.

    It became unplugged and now the TV Guide + message appears.

    The difference btwn my problem and others on this forum is that my TV is not cycling through channels, rather it is pausing like it wants to change channels but does not. I connected the TV directly to the cable in jack on the wall and plugged it into the TV (turned off for several hours) . Still the problem persists.

    I lost the orig. remote.

  • amelgey Jul 05, 2008

    lost power source for a moment, guide plus menu has been a part of daily life since. TV shuts down every 5 min., hitting volume control restarts the 5 min. countdown. Direct cable to TV did not work. Disconnect power for 4 hrs no good. Radio shack 8 - 1 remote no go, going to employ a brick to the picture tube soon.

  • Anonymous Jan 21, 2009

    My customr has the same problem. Is this cable related or a known issue of the television



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I resolved this problem by programming a Logitech Harmony remote to have the settings of the original remote (that I cannot find). Once the remote was set to this TV the problem was easily solved by pressing the EXIT button on the remote. I would guess this means it would work with the original remote too. It is very strange that the front panel does not fix the problem and that only a remote can resolve. Good luck.

Posted on Feb 17, 2009


None of the above worked for me even with the original remote. That installation message will keep repeating if the cable line is not directly connected to the tv (the message and tv will flicker with static which means it's flipping through each channel about 120). I disconnected the line from the comcast box and put it in the tv and let it flip through all the channels (it had picture this time and no static once the line was directly in the tv). I then turned the tv off for 2 hours and the installization was done.

Posted on Jun 03, 2008

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I got a philips "universal consolidator" that controls 4 devices. It cost me $10 and the quit buttton on it did the trick.

Posted on Jan 20, 2008

Buy a good universal remote and it will have the correct button, that's what I did, I got the Radio Shack 8-in-1 remote and programmed it and it got rid of it.

Posted on Jan 20, 2008

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