Question about Canon imageCLASS MF8170C All-In-One Laser Printer

1 Answer

Streaks on Faxes sent.

Is this a problem at my end or a problem at the receiving end? If it is a sending problem, how do I fix it?

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  • 2 more comments 
  • rugratrat Dec 04, 2007

    Its on our end. Someone else said the copy has a black streak running through it. Help!

  • rugratrat Dec 04, 2007

    Let me clairify, it does not happen when I copy something, only when something is faxed, at the receiving end.

  • rugratrat Dec 04, 2007


    • no black streak when coping,

    • Black streak only when something is faxed on the receiving end.

  • rugratrat Dec 04, 2007

    Yes, it has happened to multiple receivers, so its our machine.

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  • 56 Answers

Hi Well it depends ? If you make a copy of the original thru the ADF do you see any streaking? If not then its' on the receiving end. Thanks

Posted on Dec 04, 2007

  • 1 more comment 
  • WILLIAM MONDY
    WILLIAM MONDY Dec 04, 2007

    OK, The black streak when the person is making a copy are they using the flatbed or the adf? More than likley there using the ADF if there getting black lines. Now what you can do is open the ADF cover and clean the scanner glass usually buildup will get on there.

  • WILLIAM MONDY
    WILLIAM MONDY Dec 04, 2007

    OK so its seems the problem is the receivers end fax. Have you tried to send a fax to another fax machine? To see if it has the same issue?.

  • WILLIAM MONDY
    WILLIAM MONDY Dec 04, 2007

    Ok you can open the ADF and clean the glass more than likely there is something on the scanner adf glass that's causing this issue. You can use windex or and a soft tissue to clean the glass.

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