Our TomTom has been working fine for the past four months. However, last week I arrived at a destination and when I was ready to return home, the GPS would not turn on. When I have it plugged into the car, the green light at the top next to the on/off button is illuminated, but there is nothing on the screen. I've tried the reset button, but that did not work. I'm hoping there's an easier solution than sending it in for repairs which could take weeks. Any ideas? Could it be the battery? Thanks!
My Tomtom GO has green light but the screen is blank, GPS Won't turn on!I have charged it up for 2 hours as recommended, taken the SD card out , Pressed the reset button for 25secs then replaced SD card & pressed start button for 5seconds, but still have the same problem I started with, a blank screen, GPS Still Won't turn on!Help!! Thank you
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This is a very common problem with ANY brand of GPS. Even if you have the most current and updated map, there are some mistakes in the GPS addresses. It should only happen occasionally, maybe once every couple of weeks. As I said before, it's not unheard of for TomTom, Garmin, Magellan or any bradn of GPS
dude check it the car charger really isnt a chargers. what! i kno i kno. the '' proper" way of chargin ur battery is thru the computer or u can purchase a a/c to usb adapter and charge it on the wall but the car charger is a trickle charge as long as the green light is coming on that means that there is power going to it and support is going to just tell ur charge the batter the right way over and over again try charging on the computer for about four hrs then see whats up if its still not working then call tech support and make sure u tell them that u tried charging it on the computer for four hrs
First thing to check is make sure your maps are up to date. Run your device through TomTom Home and make the proper updates. 1/2 a mile away seems too far of a distance to be off by. I've taken trips on my TomTom and even other brands for that matter, and it is not unusual to be slightly off or announce the arrival a few hundred feet too early. If it is navigating you to the wrong street, you need to update your maps. The maps are very reliable on my device so use that as a starting point.
It is possible that you have the TomTom set for "walking routes" or "bicycle routes" or "limited speed." (I have a TomTom One 3rd edition, so if you have a different model the menus/icons may be different, but it's worth a shot.)
Click on the main part of the screen, while on the main navigation screen. Then click on "Change preferences." Then click the blue arrow to scroll to the Preferences 3 of 5 page. Click on "Planning preferences." Choose the planning preferences that you want. Hope this helps...
Amazing what reading through the support page at TOMTOM reveals... I have the XL so no SD card to remove, but the support page explains that a hard reset by holding the power button takes 15 SECONDS. That's actually a really long time if you watch a clock. I pressed it and waited it out, and it worked. Powered right up. Not sure if I lost all my favorites and stuff but I have them backed up using TomTom Home anyway....