Question about Creative Labs ZEN V Plus MP3 Player

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How to reset the mp3 player when it freezes::::

Hey everyone... I found out, that if your mp3 player won't turn off or just freezes up, hold the power button down for 15 seconds and it will turn off and reset:) Hope this helps- -Karla G.* I pushed the Removable Disk Button And if froze up an I Cant Turn It Off???

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  • Anonymous Dec 07, 2007

    Frozen and not responding thought it says it's playing? HELP.... I have tried the tip about holding the off button for 15 seconds...still no

  • Anonymous May 24, 2008


  • llstevej May 25, 2008

    i turn it on and it says its playing but nothings happenin,its just only turns off with the reset button but this doesnt change anything.

  • Praveen_k_n May 25, 2008

    Hi, By mistake Zen V plus voice recorder switched on and I did not
    notice It was ON probably for quite sometime and the battery also went
    down. Now when I connect to my laptop for charging the Zen it just
    shows up the Microphone (voice recording application) and is frozen. I
    tried holding the off button for over a minute, but still does not
    power off or re-sets. I also tried reseting the using the pin (top left) but nothing seem to be working
    PLS HELP!!!



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Posted on Dec 06, 2007


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1 Answer

How do i reset my mp3 player its just frozen?

How Do I Fix My Sony MP3 Player That Froze & Won't Turn On?

Sony Walkman MP3 players, like most MP3 players, can occasionally freeze up and stop working properly. Fortunately, there are two simple ways of resetting the Walkman system. The first method takes only 10 to 15 seconds to complete and is an effective way to troubleshoot most technical problems you may have with your Walkman. The second method, unfortunately, may take several hours; it requires you to allow the battery to drain completely. Whatever the problem is that's causing your MP3 player to freeze, one or both of these methods should clear it up.


Things You'll Need:

* Paperclip
* Walkman MP3 player charger

Reset Button

Straighten the paperclip and set it aside for now.
Locate the reset button on your Sony MP3 player. On most models, it can be found near the volume control mechanism.
Insert the end of the paperclip into the reset button and hold it down for three to five seconds. When the screen flickers, you'll know that the MP3 player's system has been reset.
Remove the paperclip and wait for the system to reboot.

Battery Drain

Turn on your MP3 player.
Let the battery's life deplete. Since the system is frozen and no music is being played, this will take longer than usual.
Check that the battery is completely depleted. Sometimes the screen just goes dark during this process, but the battery is not actually drained. You can check this by pushing buttons or trying to power up the system.
Connect your MP3 player to its charger and plug it in to a power source. Allow the MP3 player to fully recharge.

Power on the MP3 player. The system should be operating normally again.

Jan 10, 2011 | Sony NWZE345 MP3 Player

1 Answer

About freezing logo

Well, at first it was freezing for me, no matter how many times I hit the reset button.

It may have just been leaving it on for a while, after hitting the Hard reset ((Ie holding the reset button for five seconds or more)). I'm not entirely sure; it may have just been luck.

Sep 18, 2008 | Samsung YP-K3 MP3 Player

2 Answers

Turning on

jhm - reformat

everyone else

hardware issue = replace the player. sorry.

Last ditch effort:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

There are no repair svcs for this product.

-Tha Mp3 Doctor

Mar 22, 2008 | RCA JET S2002 MP3 Player

2 Answers

Turning on but freezing at "sandisk"

Press and Hold the Power Button for 20 sec for a Power Reset of the device
Turn on again the Player so you can check if the player still freezes..

If the player still freeze what I would recommend you to do is to update the firmware on the device...just follow the link below...

Please rate accordingly...

Jan 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer


You will need to reset your device and also get a firmware upgrade on your device.....To reset the device when it freezes just hold the power button down for 15-20 seconds or until it resets....the latest firmware for the device resolved much of the freezing issues....also there are two modes for you to use the device the msc and mtp.....try deleting in mtp mode.

Jan 03, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Mp3 player c200 sansa keeps freezing!!!

FIrst you will need to reset your device..then go to the sandisk website to get the latest firmware for your device..To reset the device when it freezes just hold the power button down for 15-20 seconds or until it resets....the latest firmware for the c200 resolved much of the freezing issues....also there are two modes for you to use the c200 the msc and mtp.....try deleting in mtp mode.

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

How to reset the mp3 player when it freezes::::

omg! it does work when u hold it fur 15 secs. about! i hav a ativa mp3 and i only had it fur like 2 weeks but it works!!! thnx alot!

Dec 20, 2007 | Audio Players & Recorders

1 Answer

Sansa e250 freezes!

This should take care of it;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 05, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers


if it freezes on start up, after its done turning on hold the power button for 15 seconds.

Mar 08, 2007 | SanDisk Sansa e250 MP3 Player

36 Answers

How to reset the mp3 player when it freezes::::

well i formated mines by going to my computer then right clicking the disc my mp3 player was signaled as and i let it format and it cleaned out my memory but it works again this is advice for any1 with difficulties

Dec 07, 2006 | SanDisk Sansa e250 MP3 Player

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