Question about Brother MFC-8500 All-In-One Laser Printer

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MFC-8500 fax operation

Machine seems to take forever to send any fax

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  • drdoobee Dec 06, 2007

    I cannot determine if this fix will work as I do not have another line to try it on.



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  • Brother Master
  • 1,113 Answers

If there is noise on phone line machine reduces speed to enable fax to be sent. Have line check or try machine on different phone line to ensure it is a phone line problem.

Posted on Dec 03, 2007

  • Soulvisitor
    Soulvisitor Dec 06, 2007

    You could try to listen for noise/crackles on lin itself, in australia we have a system for checking lines called folds (fax omline diag service) I guess all phone providers have one, contact carrier to see if your have same, all it is is a number we send a fax to and telecom send a report back instantly telling us line condition then we set fax attenuation accourdingly to eliminate problems that are simular to yours. Faxs start transmittion at 36000 bits per sec but step down to as low as 4800 BPS if line quality is poor



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1 Answer

We have a Brother MFC -8500 fax machine. Every day

The Drum unit is a consumable.

Buy a new Drum from Staples , Office Max etc and replace it soon.
It will stop and refuse to print when a certain page count is reached.

Jan 07, 2011 | Brother IntelliFAX 2800 Laser Fax

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Brother MFC 8500 Fax machine error "offline"

is your fax machine connected to the phone line? this usually indicates the connection status, thus, if your phone line is wont have the "offline message".

hope this helps.

Jan 23, 2008 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

My MFC 8500 brother fax machine reports poor line condition when i try to use it with Magic Jack. Is there a solution?

You might try a better/faster internet connection or a faster computer to run it off of. VOIP phones have troubles handling faxes for this very reason.

Mar 09, 2010 | Brother MFC 8500 All-In-One Laser Printer

1 Answer


rest teh machine by shut off the machine and pull out the pluug. wait 2 minutes and plug in the power and turn on the machine.

May 29, 2008 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Brother MFC-8500

what normally helps with brother is unplugging the machine for about an hour and plug it back in.
In your manual says how you can make a test print.
This will clear your internal buffer.

Also it might help un installing the machiine from your network and installing the software new.
try it and let me know what happens

Apr 28, 2008 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Brother MFC 8500 receives faxes and does nothing else

Check to make sure that the PC Fax Function is turned off. I noticed after I connected the 8500 to my PC and installed the software, I too could no longer receive faxes and it was corrected after I turned this PC Fax function off.

The function is located by:

  1. Press the MENU button.
  2. Select Option 2.
  3. Select Option 1.
  4. Select Option 8 (PC Fax) and turn that function OFF.
Hope this helps!

Apr 28, 2008 | Brother MFC 8500 All-In-One Laser Printer

1 Answer


check this out. Reinstall the new drivers and utility.
brother diver
please rate me

Apr 04, 2008 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

I do not know who to operate the scanner function on my Brother MFC-8500

You operate it with paperport software which comes with the fax or can be downloaded on brothers site.


Oct 24, 2007 | Brother MFC-8500 All-In-One Laser Printer

1 Answer

Brother mfc 8500 clicking noises

If you open the cover and remove the toner/drum unit, you will see (on the left side as you remove) a small hole with two triangle teeth.
on either side of this hole are two small phillips head screws. this is the problem we had with our clicking noise. As the machine tries to turn the toner/drum, the innards of the toner are becoming harder to turn. So the part of the fax machine that fits in the hole end up stripping the teeth in that hole. If you have an old toner cartridge, you can remove the gearing from it (where the small phillips head screws are) and use it to replace the gearing on the newer cartridge. Or go buy a new toner cartridge.

Jul 24, 2006 | Brother MFC 8500 All-In-One Laser Printer

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