Question about Tomtom GO 700 GPS Receiver

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Will not stay on

Hi, my TomTom 700 will not work after a soft or hard reset. I can't power it up to run down & recalibrate the battery either.

Any thoughts??


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Re: Will not stay on

Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

Posted on Dec 16, 2007

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Why does my tom tom keep going the shut down page every 10 seconds I have pressed reset but makes no difference I ride bmw r1200rt

One possible cause is that your battery is low or the battery can no longer hold a (good) charge. In this case, the TomTom is shutting down because there's not enough battery to keep it running, even though it is plugged into a power source.

To determine if the battery is the cause, try to charge the TomTom battery .... using a (USB) connection to your computer, or a direct power source (i.e. while the TomTom is not being used). Let it charge for a few hours until the batter charge indicator shows that it is fully charged (or just leave it charging overnight).
Then, unplug the TomTom from the "charger" and power it up. If the TomTom (battery) doesn't hold a (good) charge, the device will shut down within a few minutes, e.g. 10 mins or much less.
When you (then) plug the device into a power source, and it doesn't stay on (i.e. it keeps shutting down after 10 seconds), you can safely conclude that the battery is the cause of your problem.

Apr 24, 2016 | Tomtom GPS Devices

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Can I get a GPS signal in Malta? I have a Tom Tom 700

Route will not plan until the GPS is locked.
Soft reset on the button underneath for 30 seconds will reset the GPS receiver on a 700.
Then wait upto 4 minutes for a refreshed lock after power up

Jan 20, 2013 | Tomtom GO 700 GPS Receiver

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My tom tom sat nav wont turn on even when plugged in charger whats the problem?

hi try a soft reset, first make sure your battery is full. if you use a sd card, remove it. push reset button on bottomside of your tomtom, its in the middle next to "reset" push it with a small pin, paperclip or something, for at least 15 seconds. after that push on/off button for minimum 5 seconds. if used push back sd card. good luck

Feb 19, 2010 | Tomtom GO 700 GPS Receiver

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My gps seems frozen cannot get a signal

Most GPS problems - Hangs, frozen screens, problems acquiring satellites, ETC, can be attributed to the device not having the latest firmware installed.
This firmware enables it to communicate with the satellites - but if they aren't speaking the same language they get confused easily. For Garmin GPS Automotive units, Garmin has you do the following before sending it in for repairs:
2 - HARD RESET (CLICK HERE to see instructions for either reset)
3 - UPDATE the device using their WebUpdater software (CLICK HERE for that) Garmin is the only company that offers repairs AFTER the warranty has expired. They offer a FLAT RATE REPAIR service for units no longer in warranty. For Other GPS units please consult your owner's manual or their support site - as each model - and even manufacture dates - can lead to different reset procedures. TomTom

MAGELLAN NEXTAR does NOT offer any types of Firmware or map upgrades or repair services. Instead - they have an exchange program to update to a new UNIT for around the same price as a repair would be. CLICK HERE for more on that. WARRANTY on most GPS devices is 1 year from the date of purchase.

Broken screens are considered ABUSE - and not covered under warranty.

Finally - If your unit is on the charger for HOURS, You've tried both the car AND USB type charger, and you turn it on... it stays on for a minute (or so) then powers down or never comes on at all - the battery has lost it's ability to hold a charge and must be replaced. Looking around YouTube - you can get a tutorial on how to CAREFULLY crack open just about any GPS. The tool(s) necessary typically are included with the battery purchase. Typically batteries run about $25 +/-. NiCd batteries are meant to be energized once a month so they keep active, and don't build up deposits that lead to their premature failure.

I hope this was helpful for you.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Jan 24, 2010 | Tomtom GO 700 GPS Receiver

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I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of

If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
  1. Connect your GO/ONE/RIDER to the power charger. If you have a power charger, use it to power your TomTom GO/ONE/RIDER. If you do not have a power charger, make sure that the battery in your TomTom GO/ONE is fully charged.
    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
    • On TomTom RIDER, the RESET hole is on the bottom of the device, behind the SD card door. When opening the SD card door you will see the RESET hole on the left, right underneath the SD card slot.
  3. Your TomTom GO/ONE/RIDER is now reset. Finally, press and hold the power button for 2 seconds.

Dec 16, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

My tomtom to go will not turn on. the green light is on when charging but nothing shows on the screen. i dont know what to do?

If you have an SD card in try removing that before you power up.

You may also want to try the hard reset.
Paper clip in the tiny hole by the card slot.

Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release
You may have to power down and then up again and even hold down the power button a little longer the first time you do this.

Sep 02, 2009 | Tomtom GO 700 GPS Receiver

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Perform a hard reset. That should delete every last bit of info you have saved on your tomtom. To do this press and hold the power and reset buttons for about 5 seconds.


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Hi Juanin, just posted this for a near identical problem with a Tomtom 700; When you get this kind of problem with a Tomtom device always start with the memory card, so: 1: remove the card, clean the contacts and if you have an air duster (available from any good hardware store/electronics store) clean the card slot, then reinsert it. 2: make sure the card is readable on your PC to ensure it doesn't have a problem. if this doesn't help then 3: format the card and reinstall the maps & software on to it. 4: make sure the card is reinserted correctly. Next is the battery, leave the device switched on until the battery runs out, switch it on again and it should stay on for a moment then switch its self back off, repeat this until it will not switch on anymore and then charge it for at-least 16 hours before trying it again, this will re-calibrate the battery. Diagnosing a problem is a process and this is just the start of it, don't be disheartened if this doesn't help, just message back with the results.

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