Question about HP 5590 ScanJet Flatbed Scanner

1 Answer

ADF document feed

Single sheet loaded into feeder jams because the paper is drawn in in a skewed manner.
Checked for the paper being 'square' in the feeder - no change
I've tried cleaning sheets (not hp) but these just get caught up.

Please advise

Posted by on

  • Sieve Dec 07, 2007

    Thanks but that did not fix the problem.

    After further searches on the Web I have come to the conclusion that a repair kit is needed and have ordered the item. Cost around £20.

  • Anonymous Jan 07, 2008

    my problem is just that, the single sheet in the ADF goes in well for one third of the sheet then skews and binds up solid. I contacted HP helpline who said buy a new ADF! at £95 plus vat and delivery!! i'll try the repair kit first.

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  • Contributor
  • 56 Answers

Hi, The problem seems to be a piece of debris , paper stuck in the ADF roller assy. You can check this by opening up the adf cover and inspecting the paper path. I have seen where a very small peice can cause paper path problems to where something is blocking the paper> Good Luck!

Posted on Dec 03, 2007

  • Lanelle Jul 05, 2011

    how did you get to the piece of debris. I cannot get the mechanism out to check debris

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1 Answer

Fi-6130z fujitsu scanner jamming repeatedly


Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Nov 26, 2013 | Fujitsu Fi6130z Sheetfed Scanner

1 Answer

Error J1


Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:
  1. Remove all documents from the ADF paper chute.
  2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
  3. Remove the jammed papers from the ADF.
  4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

May 03, 2013 | Fujitsu Office Equipment & Supplies

1 Answer

The paper keeps jamming, I cant see anything in the way. any help is appreciated.


If paper doesn't feed correctly when printing, remove it and fan the edges of the paper to separate the sheets. Reload the paper against the right side and slide the edge guide against it. Do not load too many sheets at once.
If paper has jammed: 1. Press x Start to eject the jammed paper. 2. If paper is still jammed, gently pull it out from the output tray or sheet feeder. If paper is stuck inside, press the P On button to turn off the printer. Then lift the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the printer back on.
If documents don't feed correctly in the Automatic Document Feeder, make sure the corners of the paper are not bent, folded, or curled up. Do not load more than 10 sheets of legal-size paper at a time. If documents have jammed: 1. Open the ADF cover and pull any paper out to the left. Caution: Do not try to remove the paper without opening the ADF cover first, or you could damage the mechanism. 2. Select Yes or press OK to clear any messages on the display screen. 3. Reload the paper.

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Paper jams - Kodak Printers

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Paper Jams in the Automatic Document Feeder
If you're loading legal-size paper, insert only 10 sheets at a time to prevent paper feeding problems.
If paper jams inside the ADF, clear the jam and reload the paper as follows:
1.
Open the ADF cover and remove any jammed paper.

Caution:
Do not try to remove the paper without opening the ADF cover first, or you could damage the mechanism.
2.
Press OK, then select Yes and press OK to clear any messages on the display screen.
3.
Reload the paper. Make sure the corners of the paper are not bent, folded, or curled up.

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I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

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Is there a more permanent fix in the meantime? I'm just tired of fiddling each time that I use the ADF

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I have a Canon PIXMA MP 600. The paper doesn't feed properly anymore. Everytime I get an error: Auto sheet feeder. There is no paper load paper. I checked everything and there is no paper jammed. Is it...


Greetings,

If your are not loading from the ADF, check the settings and see if it is set to get paper from the Auto-Sheet Feeder.

Sometimes having an equipment repaired costs more than buying a new one.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

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If the problem is with the single sheet feeder try running regular paper through it - does it have the same issue? Is the paper skewing as it is fed in or is the print itself. If the paper is skewing look for problems with the feed rollers possibly a label has become attached to one of the rollers. If not try cleaning them with (90% or better) isopropyl alcohol on a soft rag

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