Question about 3M MicroTouch M170 17 in. Flat Panel LCD Monitor

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XH A1 I can't get my Final Cut Pro 5.04 to communicate with my XH A1

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  • DaveyG Dec 03, 2007

    Somehow my question got mixed up. I didn't ask about MicroTouch M170 17 in. Flat Panel LCD Monitor > Troubleshooting.

    I can not get my Canon XH A1 to communicate with Final Cut Pro on my Mac Pro G5 running Leopard. I can not capture any footage.

  • DaveyG Dec 03, 2007

    My question has nothing to do with "MicroTouch M170 17 in. Flat Panel LCD Monitor Premium Problem" and I have no idea how that issue got involved with my question.

    My question is "I can not get my Canon XH A1 to communicate with Final Cut Pro on my Mac Pro G5 running Leopard. I can not capture any footage. Can you help?"

  • DaveyG Dec 03, 2007

    Yeah,... My time too

  • DaveyG Dec 04, 2007

    Thank you Soulvisitor,
    I will try this today. however I believe I've tried much of what you suggested already. To be sure, I will start over and follow your instructions step by step.

  • DaveyG Dec 04, 2007

    Thank You nliwilson,
    I haven't 'tried soulvisitor's suggestions yet but will as soon as I can get to it.

    I appreciate your questions and didn't think you were being pedantic and understood the need for complete information for good diagnostics through e-mail.

    I am using a direct fire wire connection.
    My Mac is Dual 2 GHz Power PC G5
    My FCP is 5.0.4

    When FCP opens it asks what format to use, I put in HDV - 1080i60.
    I get a message back - Codec not found. You may be using a compression type without the corresponding hardware card.

    I hit continue and go to "Easy Set-up" and choose HDV - 1080i60 and then I get - "Unable to locate the following devices:
    HDV (1440 x 1080) 30 fps
    Your system configuration may have changed or your deck/camera is disconnected or turned off.
    Please check your connections and click check again or click continue to set external device selection to none."

    I know the connection is good because the camera will communicate with iMovie.
    The camera is on and configured to HDV
    The signal set up on the camera is:
    PLAYBACK ---STD
    "COMP OUT --- 1080i/480i
    AV-DV --- OFF
    HD DOWN --- CONV
    LETTERBOX --- OFF

    The recording set-up is:
    DV REC MODE -- SP
    UB SELECT ---
    IMG QUALITY -- SUPER FINE
    HD IMG SIZE -- LW1920 X 1080
    FILE NOS -- CONTINUOUS

    When I click continue I get the index for a project and the slug. When I click on Log and capture FCP quits unexpectedly. If I hit relaunch the whole thing starts over again. I've tried it with other configurations also with no luck.

    I did try it in DV mode and FCP set to DV NTSC even though I recorded on HDV60i. It seemed to capture fine except every ten frames or so it would freeze for 20 frames or so.

    I think that's all.
    I hope that helps you help me.

    DaveyG

  • DaveyG Dec 04, 2007

    Graphics Display

  • DaveyG Dec 04, 2007

    PCI cards

  • DaveyG Dec 04, 2007

    The XH A1 doesn't offer iEEE1394 that I can see.

    Everything is up to date.

    and the pic's are in the mail, (bad joke)

  • DaveyG Dec 05, 2007

    Thanx Nick, I'll be back when I upgrade my card.
    Happy Holidays if it's not before then.
    Dave

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Drivers link

user manual link

After reading you manual you will notice on page 11 it states, that you need to use a P.C.it is not Mac compatable!!!!!

This touch screen will not work with Apple Mac

Posted on Dec 03, 2007

  • 3 more comments 
  • Soulvisitor
    Soulvisitor Dec 03, 2007

    Well that was a waste of my time....



    see this post


  • Soulvisitor
    Soulvisitor Dec 03, 2007
  • Soulvisitor
    Soulvisitor Dec 03, 2007

    I recommend you contact fixya and have this problem reposted in correct area because us experts get advised of problem in our field of expertise and you want camera people and unless it is posted in correct area you are reducing your chances of success, all the best hope you find your solution



    S.

  • Soulvisitor
    Soulvisitor Dec 04, 2007





    Many HDV cameras and decks are able to play and record DV as well as the higher-resolution HDV format. Additionally, many of these HDV devices will attempt to automatically change their settings to match the format of the tape that it's playing. Here are some tips for using these types of devices with Final Cut Pro / Final Cut Express.

    Tip: Make explicit settings on your HDV device.
    Instead of using an "Auto" setting, make your own settings on your HDV device to keep the communication going between it and Final Cut Pro / Final Cut Express. This also helps Final Cut Pro / Final Cut Express keep things running smoothly with HDV devices that handle both DV-NTSC and DV-PAL.

    For example, say you're using an HDV deck to capture footage from a tape that was recorded as DV-NTSC. Before capturing in Final Cut Pro / Final Cut Express, make sure that you set the deck to DV mode specifically—don't rely on Auto mode. With some devices, you may need to disconnect it from FireWire to change the mode.

    For a common capture workflow, this sequence of steps can provide the best results:


    1. Quit Final Cut Pro / Final Cut Express if it's open.
    2. Insert your tape into your HDV deck or camcorder.
    3. Use the device's menus to set it to match the format that's recorded on the tape.
    4. Connect your HDV device to your computer with a FireWire cable.
    5. Open Final Cut Pro / Final Cut Express.
    6. Choose an Easy Setup for DV or HDV (whichever matches the format recorded on your tape).
    7. Proceed to Log and Capture.

    Tip: Quit Final Cut Pro / Final Cut Express before changing modes.
    It's generally a good idea to quit Final Cut Pro / Final Cut Express before you change the mode on your device from DV to HDV, or from HDV to DV, and then re-open the application again.

    Tip: Use an Easy Setup to play back non-default HDV format footage on your HDV device.
    You can use Final Cut Pro / Final Cut Express to make your HDV device play back footage in its non-default HDV format. For example, maybe you have a 1080i60 HDV device and want to play back footage that was recorded as 1080i50. Or perhaps you have a 1808i50 HDV device and you want to play back footage that was recorded as 1080i60. To do this, follow these steps:


    1. Connect your camera to your computer.
    2. In Final Cut Pro / Final Cut Express, choose an HDV preset Easy Setup that matches the format of the tape's footage (you don't need to restart Final Cut Pro / Final Cut Express).
    3. Your device's LCD display should automatically display a switch to 60 or 50, indicating the type of media that's being played.

    Playing back non-default DV format footage on your HDV device
    You can also use your HDV device to play back footage in its non-default DV format too. For example, maybe you have a 1080i60 HDV device and want to play back footage that was recorded as DV-PAL. Or maybe you have a 1080i50 HDV device and want to play back footage that was recorded as DV-NTSC. If so, follow these steps:


    1. Make sure that your device is in DV/DVCAM mode.
    2. Put your device into Play/Pause mode, then open the Log and Capture window in Final Cut Pro / Final Cut Express.
    3. Make sure that your device's LCD (or other readout screen) displays the same format as your tape or Final Cut Pro / Final Cut Express will misinterpret what type of device you have.

    Tip: Avoid recording both HDV and DV formats on the same tape.
    Use separate tapes whenever you want to record in a different format. If you need to record over existing footage in a different format (for example, you have a tape with DV-PAL on it, but you want to record over it with HDV 1080i50), it's a good idea to black and code the tape, or completely record over the old footage with contiguous recording in the new format. If the tape contains even a second of, say, DV in the middle of an HDV tape (or vice versa), it could cause unexpected results later when you try to capture video from that tape.

    For more information, see HD and Broadcast Formats and the Final Cut Pro / Final Cut Express User Manual, available under the Final Cut Pro / Final Cut Express Help menu



    "Oh yeah, I went to "fixya" and paid $9.95 for help. My question got listed in monitor problems and the answered I received had nothing to do with my issue. I can't get fixya to respond to my new problem about my question. I hope I can get my $ back."

  • Soulvisitor
    Soulvisitor Dec 04, 2007



    I did try it in DV mode and FCP set to DV NTSC even though I recorded on HDV60i. It seemed to capture fine except every ten frames or so it would freeze for 20 frames or so = Tip: Avoid recording both HDV and DV formats on the same tape. Use separate tapes whenever you want to record in a different format. If you need to record over existing footage in a different format (for example, you have a tape with DV-PAL on it, but you want to record over it with HDV 1080i50), it's a good idea to black and code the tape, or completely record over the old footage with contiguous recording in the new format. If the tape contains even a second of, say, DV in the middle of an HDV tape (or vice versa), it could cause unexpected results later when you try to capture video from that tape

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  • 114 Answers

Hi DaveyG, sorry you've had difficulty getting an answer. We can understand you're frustration but we need more information in order to make a diagnosis; Firstly how are you connecting your cam to your Mac? Are you connecting via firewire or through a video input device? If your using a video input device what make and model? What version of Final Cut Pro are you using and what does it tell you on screen when you try and connect? Does the camera give you any messages on it's screen? what model Mac do you actually Have? There are IBM Power PC based Power Mac G5's and Intel based Mac Pro's but there is no Mac Pro G5, I'm not being pedantic here it really does make a difference. Soulvisitor has posted an excellent general guide to connecting a DV cam to Final Cut Pro but did it help? We know it's frustrating when you don't get a fix straight away and you've had the added frustration of being posted on the wrong forum but realistically it's impossible to make a diagnosis on the basis of "I can not get my Canon XH A1 to communicate with Final Cut Pro on my Mac Pro G5 running Leopard. I can not capture any footage. Can you help?"

Posted on Dec 04, 2007

  • 1 more comment 
  • Nicholas Wilson
    Nicholas Wilson Dec 04, 2007

    Cool, good info.

    Basically you have 2 problems, 1: you have your camera set to PLAYBACK ---STD "COMP OUT --- 1080i/480i, you need to change the output to iEEE1394 (this is a name for FireWire).


    2: "Codec not found. You may be using a compression type without the corresponding hardware card." is telling you the problem, your Mac lacks the appropriate software to encode at 1080i 60Hz however it's also telling you that you may not have the physical hardware to encode at such a high resolution.
    First and foremost make sure you are connected to the web and click the Apple Menu in the top left corner of your screen, then click Software Update to ensure you're Mack is up to date.
    Next check that there are no codec updates you need from the FCP web-site, http://www.apple.com/finalcutstudio/fina..., (a codec is a bit of software that tells your Mac how to encode in your chosen format).
    Next click the Apple Menu again and select About this Mac and then click "More Info..." this will launch System Profiler so now click Graphics/Displays on the left hand side and note down the first 4 lines of information or press the Apple key+Shift+3 to save a screen-shot and post it here.
    Next Click PCI Cards on the left and again either note down the info it gives you or take a screen-shot and post it.
    lastly click FireWire on the left and make sure your camera shows up with it plugged in.
    Let us know how you get on.
    Nick. :)

  • Nicholas Wilson
    Nicholas Wilson Dec 05, 2007

    Sadly the Nvidia GeForce 6600 isn't FCP 5.x compatible so you can't encode 1080i in hardware, this is because the GeForce 6600 isn't OpenGL 2 compliant and FCP 5.x and above is built around OpenGL 2.
    For a long time you and I (I have the same Power Mac as you) where stuffed on that one, in fact the lack of graphics card upgrades became a big issue for those of us who bought a late 2005 PCI-E based Power Mac before Apple made the forum posts and references disappear. 
    Thankfully ATI made an upgrade available earlier this year in the form of a Radeon X1900 G5 Edition;  http://ati.amd.com/products/radeonx1900/...
    The X1900 may not be the latest and greatest and the G5 edition is pricey but it is OpenGL 2 compliant and FCP 5.x compatible.
    You could use other software such as iMovie or even ffmpegX to re-encode your video in software, indeed you are lucky to have a G5 Power Mac as the G5's AltiVec hardware support will make this plausible as an option, but if you are trying to import HD video in to FCP I'm guessing your requirements are somewhat more substantial than that.
    I'm sorry to be the bearer of bad news but at least you know where you with this issue, the combination of AltiVec and an OpenGL 2 graphics card would give you an awesome video encoding machine so look at this option 1st even if this issue leaves you disgruntled with your Power Mac.
    The Mac Pro's Intel Xeon processors offer SSE 1, 2, 3 and 4 as a darn good alternative to AltiVec but when it comes to video support AltiVec is still the weapon of choice so to speak.

    Sorry again, if you need any more advice or help with this just ask.
    Nick.

  • Nicholas Wilson
    Nicholas Wilson Dec 06, 2007

    Cool, hope you enjoy the season. 
    Nick. :)


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Many HDV cameras and decks are able to play and record DV as well as the higher-resolution HDV format. Additionally, many of these HDV devices will attempt to automatically change their settings to match the format of the tape that it's playing. Here are some tips for using these types of devices with Final Cut Pro / Final Cut Express.
Tip: Make explicit settings on your HDV device. Instead of using an "Auto" setting, make your own settings on your HDV device to keep the communication going between it and Final Cut Pro / Final Cut Express. This also helps Final Cut Pro / Final Cut Express keep things running smoothly with HDV devices that handle both DV-NTSC and DV-PAL.
For example, say you're using an HDV deck to capture footage from a tape that was recorded as DV-NTSC. Before capturing in Final Cut Pro / Final Cut Express, make sure that you set the deck to DV mode specifically—don't rely on Auto mode. With some devices, you may need to disconnect it from FireWire to change the mode.
For a common capture workflow, this sequence of steps can provide the best results:
  1. Quit Final Cut Pro / Final Cut Express if it's open.
  2. Insert your tape into your HDV deck or camcorder.
  3. Use the device's menus to set it to match the format that's recorded on the tape.
  4. Connect your HDV device to your computer with a FireWire cable.
  5. Open Final Cut Pro / Final Cut Express.
  6. Choose an Easy Setup for DV or HDV (whichever matches the format recorded on your tape).
  7. Proceed to Log and Capture.
Tip: Quit Final Cut Pro / Final Cut Express before changing modes. It's generally a good idea to quit Final Cut Pro / Final Cut Express before you change the mode on your device from DV to HDV, or from HDV to DV, and then re-open the application again.
Tip: Use an Easy Setup to play back non-default HDV format footage on your HDV device. You can use Final Cut Pro / Final Cut Express to make your HDV device play back footage in its non-default HDV format. For example, maybe you have a 1080i60 HDV device and want to play back footage that was recorded as 1080i50. Or perhaps you have a 1808i50 HDV device and you want to play back footage that was recorded as 1080i60. To do this, follow these steps:
  1. Connect your camera to your computer.
  2. In Final Cut Pro / Final Cut Express, choose an HDV preset Easy Setup that matches the format of the tape's footage (you don't need to restart Final Cut Pro / Final Cut Express).
  3. Your device's LCD display should automatically display a switch to 60 or 50, indicating the type of media that's being played.
Playing back non-default DV format footage on your HDV device You can also use your HDV device to play back footage in its non-default DV format too. For example, maybe you have a 1080i60 HDV device and want to play back footage that was recorded as DV-PAL. Or maybe you have a 1080i50 HDV device and want to play back footage that was recorded as DV-NTSC. If so, follow these steps:
  1. Make sure that your device is in DV/DVCAM mode.
  2. Put your device into Play/Pause mode, then open the Log and Capture window in Final Cut Pro / Final Cut Express.
  3. Make sure that your device's LCD (or other readout screen) displays the same format as your tape or Final Cut Pro / Final Cut Express will misinterpret what type of device you have.
Tip: Avoid recording both HDV and DV formats on the same tape. Use separate tapes whenever you want to record in a different format. If you need to record over existing footage in a different format (for example, you have a tape with DV-PAL on it, but you want to record over it with HDV 1080i50), it's a good idea to black and code the tape, or completely record over the old footage with contiguous recording in the new format. If the tape contains even a second of, say, DV in the middle of an HDV tape (or vice versa), it could cause unexpected results later when you try to capture video from that tape.
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