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Sandisk Sansa m240 problem

One day I went to turn on my mp3 player and it goes to the starting up screen saying "sandisk initializing"(like usual), then it goes to the screen that says the model(like usual) except instead of going to my music it 'freezes' on that screen forever. Then when I turn it off instead of going to the shutting down screen it just shuts off instantly. Usually when you plug it it into a computer it turns on a processing screen, but now it just turns on like the above(receiving electricity from the cpu). The computer also doesn't detect the device. I thought of deleting the music from it since one might have a virus, but if the cpu won't detect it then obviously it can't fix the problem. THERE MUST BE A WAY TO FIX IT. i pluged it up in the computer to let it charge(as usual) and i took it out and it says connected (as usual) but this time it stayed that way can you fix it

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: mp3

Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240''s there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that''s frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately. <>

Posted on May 16, 2007

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SOURCE: Problem synching Sansa m240

Adriva, Why stay away from the m240 series? Just curious. However, I am in 100% agreement with you. I own 3 Sansa's because at the time I couldn't afford anything better. Out of the three only the original, a SDMX1 - 512 R, still works correctly. My main complaint about the SDMX1 is the amount of time it taks to FFW or RWD. It may be ok for a 3 minute song, but I listen to a lot of audio books and you can just about forget trying to find your place. You try to FFW and it takes FOREVER to advance just a few minutes. Then, because of the way the controls are set up you wind up jumping 10 tracks ahead. Why do I have to keep FFW or RWDing? Well the SDMX1 can never seem to remember where it was when I turned it off. Now this is hard enought to do when you are sitting and listening to it, but you can forget about doing it while driving. The next two Sansa I got ( thinking they would be better) were the m240s. I got one for me and one for my son. Mine died with in 6 months. Will not do anything. New battery makes no difference. So I took my sons after he complined about it not working. The problem with his is that when it is turned OFF, it drains the battery ( A BRAND NEW BATTERY) in about 5 minutes. You can listen to it for hours but turn it off and leave the battery in and it is dead within minutes. Also I was able to listen to my older SDMX1 (512m) for about 16 hours with a new battery, I get nothing like that with my m240. Now my m240 will not let me put new books on it. It keeps saying it is full. I tried using it like a HD and put some books on there. Then when I turned it on, the books didn't show. So I set it to be a music device and put some on and had no better luck. I couldn't remove the books, couldn't copy new stuff on. I heard there was a way to do a HARD reset....like holding down a button combo and turning it on. Has anyone heard of this? Can anyone suggest a solution to my problems (Short of an ipod?) I got the sansa because they are cheap and I got what I paid for. I've just had a sandisk thumbdrive go bad. I think I've made my last Sandisk purchase ever. Can anyone suggest an MP3 player for between $70-$100 with 1-2 gigs of space? Thanks Modgod

Posted on Jul 26, 2007

mixmaster
  • 626 Answers

SOURCE: How to download the software of SanDisk Sansa m240 MP3

You dont need any specific drivers. As long as you have Windows XP / SP2 and Windows Media Player 10 or higher. The drivers are part of these required components. Best of Luck.

Posted on Sep 06, 2007

  • 2 Answers

SOURCE: my sandisk sansa m240 not working with my windows xp pc

I have XP Media Edition w/SP2 and I see the M240 as a Media Device and NOT a hard disk, AND it has MEDIA and DATA subdirectories only. Media has to go into the MEDIA subdirectory to be seen/read played. Now, on my plain XP system, the M240 it shows up as a disk drive with different layout. There is no MEDIA directory, so putting files into the mass storage device letter will lockup the unit. I haven't tried Media Player 10 solution, but if you have one of these, do NOT put files in it unless you see the MEDIA subdirectory.

Posted on Sep 20, 2007

SOURCE: m240 player not recognized my computer

From SanDisk web site "You should have it set to MTP when using it with any of the 3 supported subscription music servies. Otherwise, you should have it set to MSC, which is the normal USB mode for storage devices. MTP mode will only work on Windows XP or Windows 2000 with SP4 installed."

Posted on Oct 04, 2007

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1 Answer

Only displays initial power on screen (SANSA m240 1.0GB)


keep the hold switch to right side and connect to pc...then format the player or try updating the firmware..tht must do...

Jun 17, 2009 | SanDisk Sansa m240 MP3 Player

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Blank screen


Typically this is an indication that your battery is dead. If the music is still playing but the screen is blank I would say a hardware failure and replacement would be the best option.

Jan 06, 2009 | SanDisk Sansa m240 MP3 Player

5 Answers

Stuck in "sandisk initializing screen"


To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
1 With your m240 set to MSC and connected, go to "My Computer" and "right click" on the "Sansa m240" icon and select "Properties"
2 In that window, select the "Hardware" tab
4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom)
5. In that window, select "Policies"
6. And there, set it to " Optimize for Quick Removal" and click OK and OK again

Dec 02, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Problem with my MP3 player...


I am having the same issue. I loaded my M240 with music, then umpluged it from the USB cable. It didn't do the "building library" thing like it always does, and now when i turn it on it just loops from the "Sandisk" startup screen to the "Sansa initiallizing" screen. The same as you, when i connect it to the pc it isn't even recongnized and the player loops the "initiallizing" screen again. I put a request in to Sandisk last night, so i might have a solution for us later today.

Jun 15, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Mp3


Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240''s there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that''s frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately. <>

May 04, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Pls help me asp


por mi sansa no funciona se en cuentra en initializing

Dec 25, 2006 | SanDisk Sansa m240 MP3 Player

1 Answer

New SanDisk Sansa m240 MP3 Player


there are 2 usb choices on the sansa m240 one is msc the other is auto detect. msc is for downloading new upgrade software i beleive , because thats the setting sndisk has you set it on to download new upgrade software .it stands for mass storage class .it may need to be on auto detect .

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

4 Answers

New SanDisk Sansa m240 MP3 Player


Hey regan have u fixed it yet?? Mine is doing the same thing and it wont turn on at all well write back!! ~sam~

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

1 Answer

SanDisk Sansa m240 MP3 Player


R u holding the holding the Menu button down for about 3 seconds?

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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