Question about HP Photosmart C3180 All-In-One InkJet Printer

2 Answers

Can´t install my photosmart C3180 on my Windows XP.

Hi!
i can´t install my photosmart C3180 on my Windows XP.
when it comes to the ' connect your device now ' screen, it doesen't find the printer ( the only button available is the 'help' one).
i tried in all my USB ports - same problem.
for the record, i had an old HP 640c installed - the driver still in PC...
thankz!
Comment by dvoid, posted on Nov 26, 2007 the printer works with same cable in another PC
Comment by dvoid, posted on Nov 26, 2007 i can´t find my ( old driver? ) printer on the device manager.
is it on the univ serial bus controllers?
should i uninstall the unknown device ?
Comment by dvoid, posted on Nov 26, 2007 how do i remove the old driver?
device manager? ( can´t see it in there ).
add/remove progs on control panel ? ( it doesent appear nothing )
and a big thankz for care. really! :-)

Posted by on

  • dvoid Dec 03, 2007

    still nothing...

    in my bios, printer port is already in ECP and EPP option...

    any other solution to erase the old HP 640c driver? if it is th problem...

    thankz!

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I recently have the same problem with windows XP ( when I connected the printer the message USB device unknown message appeared) Before wasting your time unistalling and reinstalling driver, I strongly recommend this:

Change the USB cable for a new one that works properly for USB 2.0 FULL SPEED . What does it mean ?. Well if you have an older cable is very probably that it doesn't work well at USB2.0 full speed (480Mbps) because it's not properly shielded, if you buy a new one check specifications on the box to see if it is prepared for 480Mbps. Testings in other PCs is not relevant unless you're ABSOLUTLY SURE that USB ports are working at full speed in those PCs

I changed old cable for a new one ( Belkin), and no more problems.

Posted on Jun 19, 2008

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Go to > your computer on the desktop
right click on it > properities > hardware Tab click device manager
right click uninstall printer port and reboot let it reinstall printer port and then connect printer to usb, if that doesnt work you will have to enter your bios and check your printer setting to make sure it set for Bi talking.

Posted on Dec 03, 2007

  • Cary Farah
    Cary Farah Dec 04, 2007

    unplug your printer and plug it back in while computer is up.
    try another usb port also.

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I MIISPLACED THE CD FOR INSTALLING MY PRINTER


Follow instructions on this page to download the driver: HP Photosmart C3180 All-in-One Printer

To install the drivers do the following:

  1. Click the Download only button.
    Note: Make sure the HP All-in-One device is "Not" connected to the computer before running the download file.
  2. Click the Run button to begin the download.
    Note: File is compressed and may take time to expand and run.
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To correct MAC OS install.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01308637&lc=en&dlc=en&cc=us&product=1146331&os=228&lang=en

To correct WinXp issue: (guest, download from this page.)
Uninstall the HP software the go to this page. download and install the driver/software from the web and also, download and install the patch.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1146331



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Can´t install my photosmart C3180 on my Windows XP


Hi,

Hope this helps. Be sure the USB port at BIOS setting are enable. And also, you have to update the USB device or uninstall the unknown error (it may contain missing USB driver). Restart the computer and place your motherboard CD installer in the CDROM browse the folder where the USB driver is located. You have to resolve first this error before proceeding to next possible steps. Another way of installing printer or any USB devices; Dettached first the USB cable connecting to PC or laptop, Install the driver (CD installer) when prompt to connect the USB cable connect the cables and turn the printer on, browse manually where the file being looked and is located.

Best regards,
Rosener Guyano

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Looks like a bad usb cable..did you try it with another USb cable?

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