Take the ice tray out and on the back wall of the freezer, there's a square hole with a white little bar inside push it up or down(whichever way it's not) then replace ice tray..... should work. I've done this a few times.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Not sure which refrigerator you have but on mine when you select cubes there is a baffle that is pulled out of the way making the opening large enough to allow full sized cubes to pass. When you select crushed the baffel is left in place forcing the ice to pass through the crushing section. My guess is they are all probably about the same. So either the baffel peice on yours is missing, electrically stuck. Hard to say for certain with out seeing it.
It sounds like the water line to the ice maker is partially obstructed (probably semi-frozen) and the unit is making smaller than normal ice cubes. This causes the ice ejector to "shatter" the smaller cubes, producing the appearance of crushed ice.
The easiest thing to try is make sure the water line connection inside the freeezer isn't frozen. A hair dryer can be used to thaw the inlet to the ice maker, but just be careful. Remove some of the product in the compartment so you have enough room to work.
Check the bar below the icemaker bin. There is a gold color metal bar that goes from the front of the bin to the back and goes into a lever at the back of the freezer. If the bar gets on the wrong side of the lever it will be stuck in crushed mode.
unplug the fridge 2-3 minutes and see if it resets the computor to make
the ice control work normally again. You can also open up and get the
cubes out cheaper than having it repaired. Sorry about that!
We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.
We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.
First pull out the ice bucket and close the door. Set for cubed ice. Press the button for ice to come out and listen for a loud clunk noise. That is the sound of the solenoid. You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down. Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into. If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work. If solenoid is not working then it will need to be replaced. Let me know what you find.
Behind the ice bucket is a metal housing that holds the auger motor and solenoid. The solenoid is bad. When you go for cubed ice that solenoid should pull up the metal rod on the ice bucket so full cubes will come out. First check to make sure the metal rod on the ice bucket isn't somehow caught under the solenoid and not letting if move up and down. You can take out the ice bucket and press for cubed ice. You should hear a loud clunk noise. If not then you know the solenoid is not working.