Question about Canon PIXMA MP830 All-In-One InkJet Printer

4 Answers

Error code 6500

On screen instructions say to turn the unit off and then back on. This does nothing. Please advise.

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  • 7 more comments 
  • barneygoogle Dec 03, 2007

    This unit is less than 1 year old. I should be covered for free.

  • Anonymous Dec 23, 2007

    We have exactly the same problem - looks like a trip to the service centre!!

    Printer cartridges would not return to the centre to load 2 x new cartridges - perfectly ok and printing 5 minutes before!

  • CDT3 Mar 29, 2008

    Two sheets of paper through a new machine, turned it off, next time on - nothing. Error code 6500 means nothing to the Canon phone techies, "Take it to service center". They did offer to replace my new machine with a refurbished one, not new, because I opened the box!
    I bought it through Office Max who basically just laughed.

  • Anonymous Apr 07, 2008

    can't clear error 6500. turned the machine off, on again several times, but the error code remains.

  • sheenac May 08, 2008

    Hi, I have the same problem. The machine is 2 years old. Is the only option to take it to a service centre?

  • Superlady May 15, 2008

    I have the same problem. Machine says to turn off the printer and the turn back on. Nothing happens. What should I do?

  • Anonymous Nov 10, 2008

    saya pun sama

    macam mana tu nak buat

  • flgaming Mar 17, 2009

    i have the mp830. it shows a error code 6500. i turned it off and back on as promted. still no change same error code. whats up?

  • Anonymous Apr 29, 2009

    It is displaying error code 6500 and when I turned it off, it won't start up again. I keep trying to turn it on and it won't anymore



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The 6500 error code is a logic board error code. The PCI Bus error is detected by the ASCI. Sounds like it needs new logic board.

Posted on Nov 11, 2008

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I had the same error code 6500. Could not fix it. I took it in for repair and was told the motherboard was in need of replacement. My printer went bad right after the warranty expired.

Superlady

Posted on Nov 17, 2008

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Same problem..// using the printer for the last 3 yrs... this is the third time happening .. removed the printer assembly gave it a little cleaning up .. assemble the printer back.. it works like a charm.. i suspect the printer is programmed to give this error after a period of prolonged use or after certain prints eg. 4000/ 5000 prints.. (or some number which im not sure) my error s came exactly after 12 months periods

Posted on Oct 21, 2013

Ihave the same problem - printing fine one minute - then error code 6500. Turned it on and off as suggested by the on-screen prompt - nothing. Then it says to refer to the manual - I can't even find troubleshooting or errors in the manual!!

Posted on Oct 19, 2008

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1 Answer

Why can't I scan, print or do anything? There is no error code.


Patti, you may have to do a hard reset.
1) Disconnect the USB cable from your computer
2) Remove the ink cartridges
3) Unplug the power cord. Wait for a couple minutes. Plug the unit back in,hit power button if needed.
4) Wait for the "Insert Cartridges" message, reinstall the cartridges
5) Close printers doors
6) If you get a recalibration message, allow the printer to complete this task
7) Reconnect printer to USB cable
8) Try your printing again.
Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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Service error 6500 ix4000


The Canon website indicates that is a hardware problem, there's nothing i can do. You call a technician or the canon help support. This is the description of the code:

Other hardware error [6500] - Logic board ***'y (QM2-3393 / QM3-1654)

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Error code 6500


*Error Code - [6500]

*Conditions - The PCI bus error is detected by the ASIC.

*Solution (Replacement of listed parts, which are likely to be faulty) - Logic board ***'y

The service error 6500 refers to "other hardware error". This error results from printer hardware failure & nothing much can user do instead of replacing the malfunctioning hardware. 6500 is generally logic board error code. If the printer is under warranty, you better ask for replacement.

The service error 6500 refers to "other hardware error". This error results from printer hardware failure & nothing much a user can do except replacing the malfunctioning hardware.
6500 is generally logic board error code. If the printer is under warranty, you better ask for replacement.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



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My canon mp830 printer is saying error 6500 and i cannot get it to do anything, i have un plugged and re plugged and nothing. what does this error code mean?


The service error 6500 refers to "other hardware error". This error results from printer hardware failure & nothing much can user do instead of replacing the malfunctioning hardware. 6500 is generally logic board error code. If the printer is under warranty, you can ask for replacement

Abhilash
$7 is the charge for the service provided.

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choy ada yg tahu printer canon pixma mp500 error code 6500 g y? please help me

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try this :
Switch-off your phone.

1. Press and hold 3 keys; Green dial key, * Star key, no. 3 key on keypad and then press the power on/off to swtich on the phone.

Remember, do not let go the 3 press and hold keys until you see a formatting word screen show!


2. After a few minutes when the Full phone formatting completed, your phone will back to original system and factory settting.

rate please !

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