Question about Canon PIXMA MP830 All-In-One InkJet Printer

4 Answers

Error code 6500

On screen instructions say to turn the unit off and then back on. This does nothing. Please advise.

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  • 7 more comments 
  • barneygoogle Dec 03, 2007

    This unit is less than 1 year old. I should be covered for free.

  • Anonymous Dec 23, 2007

    We have exactly the same problem - looks like a trip to the service centre!!

    Printer cartridges would not return to the centre to load 2 x new cartridges - perfectly ok and printing 5 minutes before!

  • CDT3 Mar 29, 2008

    Two sheets of paper through a new machine, turned it off, next time on - nothing. Error code 6500 means nothing to the Canon phone techies, "Take it to service center". They did offer to replace my new machine with a refurbished one, not new, because I opened the box!
    I bought it through Office Max who basically just laughed.

  • Anonymous Apr 07, 2008

    can't clear error 6500. turned the machine off, on again several times, but the error code remains.

  • sheenac May 08, 2008

    Hi, I have the same problem. The machine is 2 years old. Is the only option to take it to a service centre?

  • Superlady May 15, 2008

    I have the same problem. Machine says to turn off the printer and the turn back on. Nothing happens. What should I do?

  • Anonymous Nov 10, 2008

    saya pun sama

    macam mana tu nak buat

  • flgaming Mar 17, 2009

    i have the mp830. it shows a error code 6500. i turned it off and back on as promted. still no change same error code. whats up?

  • Anonymous Apr 29, 2009

    It is displaying error code 6500 and when I turned it off, it won't start up again. I keep trying to turn it on and it won't anymore



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The 6500 error code is a logic board error code. The PCI Bus error is detected by the ASCI. Sounds like it needs new logic board.

Posted on Nov 11, 2008

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I had the same error code 6500. Could not fix it. I took it in for repair and was told the motherboard was in need of replacement. My printer went bad right after the warranty expired.


Posted on Nov 17, 2008

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Same problem..// using the printer for the last 3 yrs... this is the third time happening .. removed the printer assembly gave it a little cleaning up .. assemble the printer back.. it works like a charm.. i suspect the printer is programmed to give this error after a period of prolonged use or after certain prints eg. 4000/ 5000 prints.. (or some number which im not sure) my error s came exactly after 12 months periods

Posted on Oct 21, 2013

Ihave the same problem - printing fine one minute - then error code 6500. Turned it on and off as suggested by the on-screen prompt - nothing. Then it says to refer to the manual - I can't even find troubleshooting or errors in the manual!!

Posted on Oct 19, 2008

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