The printer jammed and now will not restart

If you have opened and closed all covers on your Sharp MX-4071 printer but are still receiving a "Close Printer Cover" error message, there may be a few possible reasons why this is happening. Here are some troubleshooting steps you can take:

1. Check for any paper jams: Open all covers and inspect for any paper jams or debris that may be obstructing the printer's internal components. Clear any jams or debris that you find and ensure that there are no obstructions left inside the printer.
2. Check the covers and sensors: Make sure that all covers are properly aligned and closed securely. Check the covers for any damage or signs of wear and tear that may be preventing them from closing correctly. Also, inspect the sensors that detect the covers to ensure that they are not damaged or obstructed.
3. Reset the printer: Power off the printer, unplug it from the power source, and wait for about 30 seconds before plugging it back in and turning it on again. This will reset the printer and may resolve the issue.
4. Update the printer firmware: Check if there are any available firmware updates for your Sharp MX-4071 printer and install them. Firmware updates can sometimes fix bugs and errors that may be causing the "Close Printer Cover" message to appear.

If none of these steps resolve the issue, you may need to contact Sharp support or a qualified technician for further assistance. They can diagnose the problem and determine if there are any hardware issues that need to be addressed.

Hi Linda,

1.Open the front cover.

2.Pull out the drum unit and toner cartridge assembly.

3.Open the back cover.

4.Pull the tab toward you to open the rear chute cover.

5.Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull out the paper with the other hand.

6. Close the back cover.

7. Put the drum unit and toner cartridge assembly back into the machine.

8.Close the front cover.

If the error is not cleared, turn the power off on your Brother machine.

If the problem still continues, please contact Brother Customer Service from "Contact Us".

9. Make a test copy. If the machine jams again, try the followings:

10. Make a test copy. If the machine jams again, use new paper from a fresh, unopened ream of paper. If the machine still jams, please contact Brother Customer Service from "Contact Us".



Still having Problem Then follow Us For

Brother Printer Support

1Open the upper-front cover and remove the toner cartridge.2
Look into the printer. Remove any jammed sheets of paper that you find there.

• If the print job only consisted of this one page, reinstall the toner cartridge and close the front cover. Press the button to clear the error, and then try printing again.
  
  
• If the print job consisted of more than one page, confirm the entire paper path is clear before printing again. Do the following:

1. Remove the top paper tray ('Tray 1').
   
2. Remove any jammed or partially-fed sheets of paper you find here, then reinstall the tray.
   
3. Go around to the back of the machine and open the upper-rear cover. Remove any jammed sheets of paper you find, then close the cover.
   
4. Once you have confirmed that the entire paper path is clear, reinstall the toner cartridge and close the front cover.
   
5. Press the button to clear the error, and then try printing again.

• If you cannot locate any jammed paper under the toner cartridge, then check the rest of the printer for any jammed paper. Do the following:
  
  
  
  • Remove the top paper tray ('Tray 1') and look for any jammed or partially-fed sheets of paper.
    
  • If you do not find any jammed pages there, reinstall the tray and go around to the back of the machine. Open the upper-rear cover and look there.
    
  • If the entire paper path appears to be clear, close the rear cover and power off the printer. Reinstall the toner cartridge and close the front cover. Power the printer back on. If a 200 error continues on power up, a sensor in the printer may be malfunctioning. This will require a service call to correct the issue. Please contact Lexmark Technical Support for additional information (see Contacting Lexmark Technical Supportbelow for details).

1. Open the Outer Back(Rear) Cover (1) at the back of the machine. Pull the jammed paper out of the machine.
   
   
   
2. Close the Inner Back(Rear) Cover (1) if it is open as shown in the illustration.
   
   
   
3. Close the Outer Back(Rear) Cover. Make sure the cover is closed properly.
   
4. Pull the paper trays (1) out of the machine.
   
   
   
5. Push the two green levers up on both sides.
   
   
   
6. Pull out the jammed paper (1) and press Stop/Exit.
   
   
   
7. Push the green duplex unit up.
   
   
   
8. Reset the machine by lifting the scanner cover from the front of the machine and then closing it.
   If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.
   
   
9. Using both hands, use the plastic tabs on both sides of the machine to lift the Scanner Cover (1) into the open position. Make sure that there is no jammed paper left in the corners of the machine under the plastic covers.
   
   
   Note
   
   • If ink gets on your skin or clothing immediately wash it off with soap or detergent.
     
     
   • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
     
     
   • If the print head has stopped in the right corner as shown in the illustration, you cannot move the print head. Press Stop/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper.
   
   
   
   1. Gently close the scanner cover using the finger holds on both sides of it as you push down on the Scanner Cover Support (1).
      
   Caution Be careful not to trap your fingers under the scanner cover. Always use the finger holds provided on both sides of the scanner cover when opening and closing it.
   
   
   1. Push paper tray #1 and paper tray #2 firmly back into the machine.
      
      
   Note Make sure you pull out the paper support until it clicks.
   
   

Hi,

Here are the basic steps that can resolve your issue.

- Paper jam in the Paper feeder or in the output slot
pull out the paper slowly, if the paper tears open the printer cover(scanning unit) and remove the paper (careful not to touch any printer components) after removing the paper restart the printer, then redo the printing process.

-Paper jam inside the machine
Open the rear cover, if you seen the paper remove it, then close the back cover then restart the printer and redo the printing process, if your unable to get the paper from the rear cover, open the casette infront of the printer and slowly pull out the paper, return the casette and restart the machine..

If your still unable to get the paper,
remove the casette, stand the machine with the left side on the buttom (make sure its not the right side) pull out the paper while pulling the green cover toward you, return the casette, restart the machine and redo the printing.

If your having difficulties or still unable to remove the paper contact the canon support center in your area.

Here is a link where you can see visual step by step procedures.

I hope this will help you a lot.

Thank you for choosing fixya.

If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Your problem: paper is jammed in the back of the printer around/in the fuser.

The Users Manual for your printer is located at:
http://www.brother-usa.com/ModelDocuments/Consumer/Users Manual/UM_DCP_7030_7040_EN_1510.PDF

You'll need Adobe Acrobat Reader (free from www.adobe.com) to view it.
LOCATION:The fuser cover is located in the back - its covered by the panel in the back called
the "back cover" aka "back output tray cover".
2-step fix:
(A) open the back cover - on the back of the printer.
HOW: it flips down
(B) open the fuser cover and remove paper jam
How: Pull the 2 tabs (one left and one right) toward you to open the fuser cover.
(it also flips down to open).
Most of this fix comes from downloading the Users Manual and blowing up page 60 (of 108 pages).

Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.

Had same problem. Closer inspection revealed bit of paper out of sight. Removed the toner cartridge and worked to free torn paper. Then restart. Hope it helps.