I can't print in color with my Brother MFC-420CN printer. When I try to print, all I get is a grayscale picture and no color. My black, cyan, yellow cartridges are full, and so is my magenta cartridge but the printer keeps notifying me that the cartridge is near empty when it is still full. I reinserted it a few times but still says ink is near empty. HELP!!!
Unplug maqchine from power. take all carts out. wait 5 minutes. connect machine to power. insert carts as demanded. give the right answer if machine asks if the carts are changed. machine will do some cleaning.
do you use generic ink? in that case you might have clogged the printhead with wrong ink. The ph cant be cleaned anymore.
nevertheless try this (carts should be nearly full!):
press menue then start mono (blue copy) then fourtimes arrow up. machine will be in maintenance mode. press 7 then 6 then 4. Machine will display init_all. press start mono. machine will refill tubes and
ph with fresh ink and do some cleaning. after that press 7 then 6 then 3 and start mono. machine will do a powerpurge.
press zero then 9 to do a quality test print. If it cant do the job leave maintenance by pressing 9 then 9. do the test print manually by pressing ink etc.
If you still do not see any colors the ph is clogged and cant be fixed anymore. It has to be replaced.
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hi! tried the first part of your suggestion and still couldn't print in color.
tried to do the second part: "nevertheless try this (carts should be nearly full!):
press menue then start mono (blue copy)..." but can't find the instructions you stated. No "start mono, etc..." can you kindly expound more on this. I really appreciate your taking the time to help. Thanks a lot!
same problem, can't print color at all
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