I can't print in color with my Brother MFC-420CN printer. When I try to print, all I get is a grayscale picture and no color. My black, cyan, yellow cartridges are full, and so is my magenta cartridge but the printer keeps notifying me that the cartridge is near empty when it is still full. I reinserted it a few times but still says ink is near empty. HELP!!!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Brother MFC-420CN All-In-One
Unplug maqchine from power. take all carts out. wait 5 minutes. connect machine to power. insert carts as demanded. give the right answer if machine asks if the carts are changed. machine will do some cleaning.
do you use generic ink? in that case you might have clogged the printhead with wrong ink. The ph cant be cleaned anymore.
nevertheless try this (carts should be nearly full!): press menue then start mono (blue copy) then fourtimes arrow up. machine will be in maintenance mode. press 7 then 6 then 4. Machine will display init_all. press start mono. machine will refill tubes and ph with fresh ink and do some cleaning. after that press 7 then 6 then 3 and start mono. machine will do a powerpurge. press zero then 9 to do a quality test print. If it cant do the job leave maintenance by pressing 9 then 9. do the test print manually by pressing ink etc.
If you still do not see any colors the ph is clogged and cant be fixed anymore. It has to be replaced.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Greyscale is color not black only.
You can print in black and it will look grayscale only darker, printers are a pain to work with after a year has gone by, I can expect almost a half hour to print something with my $400 epson because one of the colors is out even though I never printed in the last year a colored page. I take the color cartirges out and they are empty, but I only print a page 2-3 times a year. I use the scanner all the time. Brother and epson have their print heads in the printer not the cartridge so make sure your inks are always have something in it or it will be miricle for the printer to last more than a year. Check colors every other week. One Epson printer only lasted 3 months because I never used it(print head dried up). Never use the set up with tubes running outside printer to small tanks of ink if you only use it occationally.
All printers require that all inks are to be full or not empty before it can print your document or print your pictures. So what i can suggest for you to purchase a new set of ink cartridges or have a refill if its available. You can also choose the black and white option or grayscale but i think your pictures have different color aside from black and white so it getting a refill would be the best option. Hope i was able to help you with your problem. Have a great day
STEP 1: OPEN THE PRINTER PROPERTIES: WINDOWS 98/ME/2000 A. Click on START -> SETTINGS -> PRINTERS B. Right click on your Brother machine (example MFC-XXXX where X = modelnumber of your machine) and left click on PROPERTIES WINDOWS XP A. Click on START -> CONTROL PANEL -> PRINTERS AND FAXES (or PRINTERS AND OTHER HARDWARE, then PRINTERS AND FAXES) B. Right click on Brother machine (example MFC-XXXX where X = model number of your machine) and left click on PROPERTIES. WINDOWS VISTA A. Click on START -> CONTROL PANEL -> PRINTERS B. Right click on Brother machine (example MFC-XXXX where X = model number of your machine) and left click on PROPERTIES. STEP 2: CONFIGURE THE PRINTING PREFERENCES Depending on which version of the driver you are using, you will need tocomplete one of the following sets of steps. A. If using the Brother Original Driver: i. On the GENERAL TAB click the button for PRINTING PREFERENCES. ii. Click the ADVANCED TAB. iii.. Choose COLOR iv. Click APPLY -> OK v. Click OK to close the Printer Properties window. Your printer will now print in grayscale. B. If using the Vista built in Driver: i. On the GENERAL TAB click the button for PRINTING PREFERENCES. ii. Click the PAPER/QUALITY TAB. iii. Choose COLOR iv. Click APPLY -> OK v. Click OK to close the Printer Properties window. Your printer will now print in grayscale.
You said you replaced the cartridges. Were they Genuine Brothers' Cartridges?
My Brother MFC-240C, does not like Generic Printer Cartridges.That sounds like your problem.Also I had with Brother's was problem with Color. Color that should be Yellow, will turn out Green, or Blue Green, etc.The Generic Cartridges, also printed lines thru the words. That's what the Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY, or Take them to have them filled.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for the PRINTERS.
This is the only advice I can give you. If you find this helpful, pls rate me.
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".
This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.
Try printing the test print and see if all the colors are working, if some are missing you need to clean the printhead, and if you are using generic inks, sometimes the colors aren't as good as Brother inks.
I see it's been a while since you posted your question but in case anyone else is wondering about this, I'll answer. The information is not in the User's Guide booklet but in the Software User's Guide which should be available on your software disk, or you can view it here http://welcome.solutions.brother.com/BSC/Public/files/dlf/doc000240/BH3_UsaEngSoft_C.pdf
Basically, you go to the advanced tab under the printing preferences and select grayscale.