If you remove the bin and look on the bottom of it you will see a rod running from front to back,this opens and closes the crusher see if it moves freely, if not dump the ice and rinse the bin out with hot water till it moves freely,if so,with the door open set the dispenser to cubes leave the bin out push the light switch in and hit the dispenser button you should hear a loud pop and see the actuator by the auger motor move up,and drop down when you release it.
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