Question about HP OfficeJet 7310 All-In-One InkJet Printer

2 Answers

HP OfficeJect 7310 Uses 2 Pieces of Paper when Printing Fax

Every time I receive a fax, the machine feeds two pieces of paper printing most of the info on sheet one, and only the last line of info on a second piece. If I use it just for copying from the glass, no problem. Fax only. Fax is set to letter size paper.

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  • jagerke Dec 06, 2007

    I have cleaned them but haven't gotten a fax yet to test whether it worked or not! But hopefully! Thank you.

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When I called HP for the same problem, they said to unplug my printer from the wall, let it sit for 2 min, and no more issues.  Sure enough, it worked.

Posted on Dec 19, 2007

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  • Master
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Sounds like the feed rollers need to be cleaned or replaced.

Posted on Dec 03, 2007

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I get plain paper or double when I received fax from my uf5300 laser fax.it print one page from 5 pages that sent and I got empty pages and double somtimes


Paper feed rollers and sheet feed pad dirty. Feed roller on top pad should be just below. Clean with alcohol. Papers have clay in them. Recycled is worst. It will glaze the pick up roller and pad.

Sep 21, 2014 | Panasonic PanaFax UF-8000 Laser Fax

1 Answer

We can send faxes with no issues but when we receive a fax that has multiple pages after the first couple of pages we get half pages, partial prin or blank pages. We were told it was a possible system...


Is it pulling two pages at once? Sometime a machine will start to pull a sheet normally, then the page below it will get dragged along by the friction between the two sheets. One page's print gets divided between the two. If that looks like the case, pull out the paper drawer, remove the paper, and lightly sand the little rubber or cork pad at the front, then wipe the dust off with a damp cloth and let it dry. Before putting the paper back in, grasp the stack at one end, and "fan" the other, allowing air to get between all the sheets.

Get into the machine's Paper menu to see what size is programmed for the tray. If you have Letter size in there, but it's set for some other size, all kinds of feeding problems can occur, including false jams.

The paper feed roller is controlled by a magnet lever inside the right side of the machine. It should click once to start each sheet feeding. I've seen one Fax 4100e that clicked over and over, feeding extra sheets, just like you described. It turned out to be the system board. Worse yet, Brother had switched factories in mid-production of this model, and the replacement board they sent us fed paper just fine, but wouldn't do anything right on the phone line. Couldn't dial, couldn't answer. They sent another replacement, and it was exactly the same. Brother eventually broke down and sent a replacement machine.

Oct 06, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

I have the same problem; every 2nd page is blank


sounds like the seperation roller in the paper tray is worn .. this roller is there to stop multiple feeds or it may have a pad in your tray open the paper tray up and look at the roller in the tray or the pad ; and give it a clean with a damp cloth.. also check the paper if it has been in the tray over the weekend when not used sometimes they pick up cold or dampness and so the paper sticks to the top sheet.. Im thinking more on the lines of the sepertion roller/pad area.. Goood luck A

Jul 20, 2009 | Sharp UX P200 Plain Paper Thermal transfer...

1 Answer

I have Paper Jam Display on my Canon Super G3 Fax phone L80 FaxScreen.


There is most likely a piece of trapped paper where you cannot see it and it is covering a jam sensor. Try to cheat the machine by turning it off and remove all the printing paper. When you turn it on look down where you see the paper normally feeds and see if you can see any rollers turning. Then, try to take a sheet of paper and feed it through were the printing paper usually goes. Open up the cover where the cartridg goes as well and you may see the trapped paper move when you feed through your piece of paper. Remove the cartridge if necessary to get a good look and see if paper is trapped near.

Jul 08, 2009 | Canon FAXPHONE L80 Laser

1 Answer

Paper jam in Panasonic KX-


Your document feed is separate from your received and report prints so that's why your reports are printing ok and the document feeder jams. When you open up the doc feeder and look inside the machine you will see a roller and above it on the cover that opens you will see a rubber pad. Clean both the roller and pad (in fact anything in there that is rubber) with a rubber cleaner, alcohol, or even soap and water on a cloth without it been dripping wet. You will probablt find that they are very dirty. The roller feeds the document in so that needs to be clean and the pad helps to keep all the other docs from feeding in at the same time and that should be very clean so it produces good friction.

Jul 07, 2009 | Panasonic KX-FHD331 Plain Paper Thermal...

1 Answer

When receiving a fax, it seems that several pages of paper always


you mean you're getting 1 or 2 extra sheets when machine is printing faxes? Feed roller and separation pad that pull paper from the tray are worn.....cleaning will help in the short term.

Feb 22, 2009 | Canon FAXPHONE L80 Laser

1 Answer

Receiving a fax


It will be a problem with the other ends fax when it sends its stretches out the fax too much and it transmits accross two pages. The other fax is telling your machine to print out accross two pages in the transmission. Older faxes are the worst for it.

Feb 18, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Canon pixma mp530 all-in-one printer set up


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.
Solution: Changing the TX report MP530

Change the TX Report 1. Press the <Menu> button to display [FAX SETTINGS].
2. Use the [ left.gif] or [ right.gif ] to select [TX SETTINGS] then press <OK>.
3. Use the [ left.gif] or [ right.gif ] to select [TX REPORT] then press <OK>.
4. Use the [ left.gif] or [ right.gif ] to select [PRINT ERROR ONLY] or [PRINT FOR EACH RX] then press <OK>.
5. Use the [ left.gif] or [ right.gif ] to select [YES] or [NO] for [ATTACH TX IMAGE:] then press <OK>.
6. Press <Stop/Reset>.

Changing the Paper Size, Type and Source
Changing the Paper Source
Before printing, confirm that the location where you have loaded paper is selected as a paper source. Press <Feed Switch> to change the paper source.
papersourcebuttons.gif
(A) Auto Sheet Feeder Lamp
(B) <Feed Switch>
(C) Cassette Lamp
Note: Press <Feed Switch> so that the Auto Sheet Feeder Lamp lights when loading paper in the
Auto Sheet Feeder and the Cassette Lamp lights when loading paper in the Cassette.

You can also select the paper source with the printer driver when printing from the
computer.

Changing the Page Size and Media Type

Note: The asterisk <* > on the LCD indicates the current setting.
1 . Press <Paper>.
When you do not need to change the page size, press <OK> to proceed to step 4.
2 . Use leftright.gif to select the page size: A4 / B5 / A5 / 4x6 / 5x7 / C-CARD / 8.5x11 / 8.5x14
sizetypelcd.gif 3 . Press <OK>.
4 . Use leftright.gif to select the media type: PLAIN / PHOTO PRO / PHOTO PLUS / MATT PHOTO / GLOSSY
selectingtype.gif
Note: In order to obtain optimal quality print results, when copying photographs, use Canon-recommended Photo Paper Pro or Photo Paper Plus Glossy.
5 . Press <OK>.

Entering the Date and Time Note: When your machine is connected to a computer with the MP driver installed, even if the date and time are entered from the Operation Panel of the machine, the date and time will be read from your computer every time you start the computer, turn the machine on, or disconnect and connect the USB cable. When using your machine connecting to your computer, set the date and time on your computer precisely.
The date and time will be reset when you disconnect the power cord or there is a power failure. In this case, you can set it again on the machine. Alternatively, it can be read from your computer and set on the machine by connecting the machine to your computer with the MP driver installed.
1. Press [FAX], then press [Menu].
2. Use [ left.gif] or [ right.gif] to select <USER SETTINGS>.
3. Press [OK] two times.
datetimeset.gif 4. Use the numeric buttons to enter the date and time (in 24-hour format). Enter only the last two digits of the year.
Note: If you misentered the date and time, use [ left.gif] or [ right.gif] to move the cursor under the number to enter the correct number. Three formats of date are available.
5. Press [OK].
6. Press [Stop/Reset].

I hope it helps!!!

Nov 25, 2007 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Fax machine


Most likely you will need parts. When fax machines do this, the paper separation pad is worn out or wearing down. If you get parts, you'll need both the pad and feed roller that ride on the pad.

Jun 22, 2007 | Panasonic KX-FB421 Plain Paper Film Fax

2 Answers

I can neither send or receive faxes


hi 003 - Recording paper jammed when feeding from the 3rd cassette. Remove the jammed paper. (1) Open the Printer Cover. (2) Remove the jammed paper. (3) Slide out the Paper Cassette. (4) Remove the jammed or wrinkled paper and reload the recording paper into the paper cassette. Caution: Make sure that the paper is set under the clips of the Paper Cassette. You can load about 500 sheets with standard weight paper (20 lb. or 75 g/m2). good luck

Feb 23, 2006 | Panasonic Panafax UF-885 Plain Paper Laser...

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