Question about Philips DVDR3390/37 DVD Recorder

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Phillips 33805 dvd recorder showing blocked

HI,MY DVD RECORDER WONT EJECT AT ALL ,,JUST SHOWS BLOCKED ON DISPLAY,,TRYED UNPLUGGING ETC BUT STILL THE SAME,,BUT THE STRANGE THING IT STILL WILL PLAY THE DISC THAT IS IN NO PROBS BUT WONT EJECT IT AT ALL,,JUST GET BLOCKED,,PLEASE HELP,ITS ONLY 17 MONTHS OLD ,,

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  • reecedaniel Dec 03, 2007

    tried to push draw out manually wont move.....help

  • reecedaniel Dec 03, 2007

    unplugged it ,tipped it up banged it,,just plugged it back in,,still same,,crazy as film inside still plays,,but wont eject,,

  • reecedaniel Dec 04, 2007

    thanks ,really like the recorder,just wondered if it would be an expensive to repair,it cost 180.00 year and a half ago.

  • Anonymous Feb 16, 2008

    Also same problem, tried all the same as you to no avail! Trouble is we have a rental movie stuck inside!!!

  • Anonymous May 07, 2008

    Sama same, will not eject disk, just wirrrrs around and displays the eject symbol on the screen.

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Ok here is a fix that worked for me. I don't know how long it will last and it's only a partial fix but my unit wouldn't open or shut and I'd come close to throwing it out of the window. Now it seems ok.

Basically the problem lies in the fact that the DVD unit is cheap and nasty in these machines. It is made of poor quality plastic and the mechanism for raising DVDs into place relies on just plastic pegs running down plastic grooved. There are no bearings and no low friction materials. As a result, the mechanism motor is too weak and the unit fails in two ways. 1) It doesn't close the drawer enough to allow the spindle to pass through the centre of the DVD and 2) When the DVD is in place, the motor doesn't have enough power to separate the magnets that hold the spindle to the locking disk above the DVD (sorry if I don't know the correct names for the parts).

The solution to the first problem is to lightly grease the tracks with a silicon grease but MAKE SURE YOU DON'T GET GREASE ON THE DRIVE belt. This is at best a partial fix... I still occasionally have to help my drawer go all the way in with a gentle push.

The result to the second problem is weaken the magnet.

Here's how.

1.Unplug and remove the casing of the unit. First tip is remember where every screw goes... there are a dozen different types.

2. The DVD unit is a black plastic box with a white wheel on the top. Remove the 2 cm wide metal frame that goes over the front (screws in base and in the PCB boards next to the on/off switch and eject button. Again keep an eye on the screws.

3. Remove the two screws on the plastic lid to the front of the DVD unit. There are two black tabs on the lid that you will have to push with a screwdriver to click it out. You will now see the drivespindle and on the lid, you will see the white locking disk.

4. While you have the unit open, clean it and lightly oil it. You can remove the other half of the lid by pulling the two tabs located on the sides. Make sure that you clean and wipe with oil the white mechanism at the front of the unit.

5. Now for the magnets... There are three tabs on the top side of the white locking disk. Gently push these to one side and the two halves will fall apart. Memorise how it goes together.

6. Two washers will drop out. One is a magnet and the other isn't. find out which is the magnet using a screwdriver.

7. Now the silly bit. Throw away the washer that is NOT magnetic and onlly put the magnetic one back. Reassemble. This reduces the grip of the locking disk on the spindle.

I hope this helps. It would appear that Philips have not come to the rescue on this because it would require them to admit that they use shoddy parts. Good Luck - Dave

Posted on Oct 11, 2009

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The 'blocked' error code is actually a drive error due to the lens tray not lining up where it's supposed to be when the drive turns on and self checks. It is usually because of an interruption in power during a write or burn, and then a subsequent manual eject of the tray. In order to fix it, you must first get your dvd out by sliding the white slide lever on the underside of the recorder to release the tray, which allows you to pull it open and remove your disc. Then close the tray. take the 7 screws out of the top cover and open up the dvd recorder. On the left side you will see the dvd tray and the lens assembly which slides along between two bars. Reach CAREFULLY and push the lens mechanism all the way towards the back of the unit using the sliders that attach on the side rails. DO NOT press on the lens itself. The lens assembly must be in the rearmost position on its rails when the system powers up or it will read an error. Then plug the unit in and see if it comes back to life without the blocked message. Mine did!

Posted on Oct 31, 2009

  • Ken Mitchell Dec 08, 2011

    Thanks for that information Lee. It was very helpful for me.

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If its only 17 , you have 24 months total pls go to the dealer.

Posted on Sep 28, 2009

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Really? check your teeth on the drive tray, wipe them and then keep a disc to open it up every time until you get a new one or purchase a repair for it. purchase another drive tray and hook up the existing chip to it.

Posted on Sep 11, 2009

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The same thing just happened to mine. Pull the unit apart and you will find a small drive belt in the dvd tray (the belt is only about 2.5cm in diameter and is very thin). It's a bit of mucking around to get to it, but certainly can be done. The belt will probably be loose. Take it off and put an elestic band on the 2 pulleys. If that works - just get a new drive belt. It's that simple! Best of luck. Cheers. Gary

Posted on Jun 11, 2009

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2 eject which worked on my dvdr
Try:

The electronic procedure:
Switch off the unit at the wall plug. On the front panel, hold in the <RECORD> and <EJECT> buttons at the same time, and keeping them held, switch on the power at the wall again. Keep holding the buttons until the disc tray opens.
goodluck

Bas

Posted on Nov 20, 2008

To get it out fool it. Turn it upside down and press eject.

Posted on May 07, 2008

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Sounds like a belt is slipping or broke, if it's slipping just keep on trying to eject it, if it's broke you will have to open it and manually push the cdrom draw out

Posted on Dec 03, 2007

  • Cary Farah
    Cary Farah Dec 03, 2007

    turn the power off and open it see if you can see anything that might be stuck or broke tip it upside down see if anything jiggles out.

  • Cary Farah
    Cary Farah Dec 03, 2007

    my guess once angain is the belt is slipping or a gear is busted you can open it up and try to force it out but you might make it worst then what it is, time to take it in for repair or if you dont care about repair and just want the dvd out take the tray assy apart and get the dvd that way.

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