Question about HP Photosmart E327 Digital Camera

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Blurry display after dropping

My wife dropped her E327 and now the display image is blurry when trying to focus for a picture, after taking the picture it is also blurry. Photos taken prior to the drop display normally, so I am assuming that the problem is with the lens. Any help prior to my taking into a shop for a repair estimate would help. All said and done it may be cheaper to just upgrade and buy a new one.

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Re: Blurry display after dropping

I had the same problem. I removed both screws on the side of the camera and the four screws on the bottom. Then open the battery compartment and remove the one screw in there. While the battery compartment is still open and the front slider in the open position, pull the whole front silver faceplate off. The last place that will come off is the narrow section under the wristband holder. Inside you will see the lens with the black holder around it. When mine was dropped this part got stuck towards the front of the camera. I pushed it slightly back into the camera and heard a slight click. Before I reassembled, I put batteries back in and pressed and held the very small lever towards the top of the camera. This lever allows the camera to turn and you can verify that the lens is autoadjusting. When reassembling, make sure the toggle lever at the bottom of the camera is slid into a position that it will line up with the sliding bar on the front faceplate. Reassemble with the battery compartment open and starting with the corner under the wriststrap holder. Hope this fixes the problem.

Posted on Dec 16, 2008

Re: Blurry display after dropping - HP Photosmart E327 Digital Camera Digital Cameras

I have the exact same problem!

Posted on Aug 11, 2008

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Re: Blurry display after dropping

I did the same thing to my Photosmart E327 and upon inspection, I found that the len had fallen out. I could not find it so I am trying to find how to get it replaced. The blurry picture began for me after the drop. Suggest that you check to see if your len has become dislodged, or fallen out as mine did.

Posted on Jun 20, 2008

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