Question about HP Photosmart 3210 Printer

2 Answers

Wont print in black.

Prints in other colours OK. Have tried three new cartridges.

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  • 4 more comments 
  • breezy71 Dec 07, 2007

    This just happened to me. I had a transparency get jammed in the printer and now it prints in all colors but black. I also installed a new black print cartridge.

  • david40503 Jan 09, 2008

    All colors print except black. Installed new cartridge, no help.

  • evansgroup Jan 27, 2008

    Printer wont print black. installed new cartridge and still wont print black

  • Hoagie Mar 02, 2008

    Same thing is happening to me HP Photosmart 3210. All colors printing fine, except black. New cartridge didn't help. Hard reset (press OK, Cancel, Black, Color and turn printer off) either.

  • nick in uk Mar 11, 2008

    Hp photosmart 3210 all in one . have the same problem ....

    tried new cartridge , cleaning contacts ... need help

    Nick in uk

  • jenel888 Mar 14, 2008

    will not copy or print black. paper goes in fine and it sounds like it is printing or copying but the paper is blank. Help!

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  • 8 Answers

Look at "black ink problem", posted towards the end of 2008.

Clearly, this is an unacknowledged design fault in the HP3210. I also was sent a replacement which failed even more quickly.

Many of these machines develop a blockage in the black ink feeder system (which runs via rubber tubes, pumps etc for a considerable length). The answer for me was the messy and brutal one (not in the manual) of forcing the blockage out.

Tips for how to do this are carried in the "black ink problem" posts.

I've bought a Canon.

Posted on Jan 07, 2009

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I have had this problem on a c6180. Got a replacement printer in December, however, am getting same issue now. Cartridge replacement no help including master printer reset and various other procedures. Am on with HP now....again....

Posted on Jan 27, 2008

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1 Answer

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I have personally encountered similar problem in my work. There is no problem with your printer.

Sometimes when either of the inks overflow at the nozzle, it gets absorbed to an extent into another ink compartment. So that colour affected now prints another colour; the colour that has crept into its compartment, Sometimes it is serious at other times is not. If not serious, usually, after a few solid colour prints the colour affected returns to normal.

I do not know how much of a technical person you are, but I will give you the solution to returning your colours from green the right colour. Bring out your colour cartridge. Peel off the seal covering top of the ink cartridge. You will see the holes through which in is fed into it. Get a clean handkerchief, fold it and place over the top of the cartridge. Hold it over a bowl or something. Now place your mouth over the top with the handkerchief in between and blow hard. Ink will discharged at the nozzle. Clean off the ink. (At the nozzle do not rub only dab). Now press a piece of folded tissue to the nozzle firmly. It should be blotted with ink:- red, blue, yellow. If any colour is missing you may need to repeat the procedure. Once you get the three colours back, the issue is resolved.

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The inkjet colour system can be quite confusing. The colours in the cartridges are cyan, magenta and yellow, plus black. Other colours require a mixture of these basic ones. For example, to produce "red" requires a mixture of magenta and yellow. Your problem sounds like you are getting insufficient yellow, and maybe insufficient black.

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Hope this will give you hints. To pin point directly you need to replace printer head. But before replacing please consider suction cartridge caps or nozzle by cleaning and freeing clogged airways by dettaching manually. I understand that the long time being not used has caused the problem. However if you can still use black and other colors then used it than complicating downtime in repairing procedures. Yes, you are right no need to clean deeper more than three times it will consume inks half empty. Have a nice day.

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