Question about Lexmark X5150 All-In-One InkJet Printer
When people try to fax me the fax does not come through. my answering machine is set on 5 rings, my voice mail is set on 4 rings and the fax is set on 3 rings. I have been on the phone with lexmark tech support. we set the all in one printer back to factory settings and the tech sent me a test fax. When my sister tried to send me a fax it did not work.I can send a fax but not receive a fax i have hooked up my new printer all in one down loaded the cd hooked up the phone line to my dsl filter can send can not recieve have call support at lemark and my dsl provider not results maybe i talked to the wrong people at that time can you help me
You need to watch during ringing period need to click ok or press what ever message says.
Posted on Dec 31, 2007
Not sure if fax machine is set up the right way. The printer,but when Itry to send or receiv fax it keeps saying no answer
Posted on Jan 02, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Dec 05, 2013 | Office Equipment & Supplies
Oct 01, 2007 | Office Equipment & Supplies
If you have an answering machine connected to the same line as your fax:
To make sure the printer picks up
incoming faxes, set Auto Answer to On, and then set the printer to pick up
after a greater number of rings than the answering machine. For example, if the
answering machine picks up calls after four rings, then set the printer to pick
up after six rings. This way, the answering machine picks up calls first and
your voice calls are received. If the call is a fax, then the printer detects
the fax signal on the line and takes over the call.
If you have a voicemail feature associated to the same line as your fax:
Voice mail and fax can share the
same telephone line if you subscribe to a distinctive ring service offered by
your telephone company. This feature allows you to have multiple telephone
numbers on one telephone line. Each telephone number has a designated ring
pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know which telephone number was dialed, and
which device you should use to answer the call.
If you do not have distinctive ring
service, then set the printer to receive faxes manually (Auto Answer Off). This
setting lets you receive both voice calls and fax calls, but works best if you
use voice mail more often. You need to turn off voice mail whenever you are
expecting a fax.
I hope this helps.
Should you need further assistance, please contact Lexmark Technical Support Center.
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