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Fisher and paykel vertical freezer N308 model

The fan inside the freezer keeps stopping and not working but the motor is still going outside. The food in the freezer has slowly been defrosting.


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  • freezaBob Mar 21, 2008

    Very noisy Fan in the freezer and the food is not remaining frozen, Have defrosted the freezer and the fan then runs quiet and freezer appears to work as it should however did freeze up again within a short time. Defrost element appears to be OK. Not sure if it is a door seal problem, how do you check the door seals? May also be a timer issue with the defrost cycle or maybe the thermostat is not working properly thus having the compressor running too long.

  • carreg Mar 31, 2009

    How do I turn the temperature down?



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Sounds like you are freezing up! The coils are so frost-laden that they will not allow the unit to function. The unit will need a complete defrost. I'm not familiar with the exact layout of this unit but I can tell you that it needs to be shut down, have warm air blown into the fan area and completely freed of ice. If you just leave it open and turned off, this takes about 2 days.

Possible causes: humidity in the air is condensing...very humid area, too much 'window shopping', not closing the door completely, possible damaged door gasket.

Others: (on older units)

Possible defrost timer problem...or low gas. Try the defrost route. We'll go from there.

Posted on Dec 04, 2007

  • delia328 Nov 01, 2010

    I had the same issue and defrosted my freezer over night... mopped up all the water the next day then turned back on and this problem was solved :)

    I think the freezer door was left open on too many times! lol..



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Hi, How can I turn the temp down or up on our Fisher and Pykel Freezer

Posted on Mar 05, 2009


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1 Answer

My reset button on my chest Ken more freezer keeps going off. Push reset it stops then hours later goes off again

There is an excessive current draw. The compressor is the first thing to check, then the inside and outside fan motors. If there is a strip defrost heater element that has gone bad, that will do it too.

Mar 28, 2017 | Kenmore Freezers


Freezer not working, things to check

The unit needs two fans running and good airflow, one fan outside cools the condensor coil and the other inside the unit blowing across the evaporator coil, warming it. The compressor must start up. The defrost timer stops everything and switches on a heating element to defrost the evaporator for several minutes. Please verify these conditions. The condensor coil may get clogged with dirt and lint, the evaporator may get clogged with ice build up, or the fan may quit working due to bad bearings, need for lubrication, or burn out. The defrost timer has an internal motor and contacts which may quit working, some have a way to manualy turn it to switch its mode in case it quits working.

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2 lights on bottom outside on food defrosting

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May 22, 2008 - Answer 2: The first thing to do is to set the thermostat to a colder setting. ... The compressor is at the back of the freezer near the bottom. ... You can manually defrost your freezer by turning it off for 24-48 hours and turn it back on to see if it begins to work ... Verify that the door light switch is working properly.

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Jan 20, 2016 | Freezers

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Frigidaire freezer runs a lot. Located in garage. In summer runs almost non-stop. Currently outside temps are below 0 deg F and freezer still cyles frequently. Have replace the freezer tstat. Defrost...

Yup, these timers have a tiny clock motor that can get lint on them, causing motor failure, should be simple replacement. Refrigerators in cold garages run more to regulate their temperature below 45 degrees.

Jan 29, 2014 | Freezers

1 Answer


Check the temperature setting
Assure that there is enough room for air flow in the freezer or freezer
Check for air flow restrictions in vents
Test the temperature control
Clean the condensor coils
Check the door seals
Test the door switch
Test defrost heater
Test defrost timer
Test evaporator fan
Check for a clogged drain tube
Check for refrigerant leak
Freezer is too cold

Check the temperature setting
Test the temperature control
Freezer is noisy

Hissing and popping is normal, it is the defrost heater.
Check that the freezer is level
Check the drain pan
Check the condensor fan
Check the evaporator fan
Inspect the compressor mounts
Freezer runs continuously

Defrost the freezer
Clean the condensor coils
Check the door seals
Freezer starts and stops frequently

Clean the condensor coils
Check the outlet voltage
Test the condensor fan
Test the compressor relay
Test the overload protector
Test the compressor motor
Freezer does not defrost automatically

Test the defrost timer
Test the defrost heater
Test the defrost thermostat
Freezer has an unpleasant odor

Remove spoiled food
Clean freezer interior with a solution of h
Clean freezer interior with a solution of hot water and baking soda
Clean the door seals
Remove breaker strips and check for wet insulation
Water on floor outside of freezer

Check the drain pan
If you have an ice-maker, check the water supply hose going into and coming out of the water inlet valve
Water inside the freezer

Check for a clogged drain tube
If you have an ice-maker, check freezer and ice-maker for level.
With all this it helps to solve the problem....

May 04, 2011 | Kenmore 14.1 cu. ft. / 399 liter Upright...

1 Answer

Freezer stopped freezing. food started getting soft on top. power light on. green light off. tapped it , green light on. less than 1 yr old.


Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Good luck.

Mar 02, 2011 | Haier 3.5 cu. ft. Chest Freezer HNCM035E

1 Answer

Fridge freezer problem

Sounds like the defrost system of your freezer is not working. It could be either the defrost timer, defrost thermostat or the heater has a problem. The defrost timer turns off the compressor periodically to sent power to the defrost heater via the thermostat. The defrost heater then powers up and heats the evaporator coil to melt the accumulated ice buildup on the cold coils. Most likely issues are that the timer motor is not advancing the timer or the heater itself has burned out.

Jul 14, 2010 | Freezers

1 Answer

Groaning Kenmore 13.5 cu. ft. Upright Freezer

This sounds like you either have a bad fan motor or if you have ice built up on the inside back panel. It could be that the fan blades are hitting ice built up around it. If so, you will have a defrost problem that will need to be addressed to fix the unit. But to repair it so it will stop making the noise, you can defrost the ice (if present) with a hair blow dryer. This will keep the ice away for a few days. Good luck.

If there is a defrost problem, the heater (located around the coil) is most likely the problem.

Nov 17, 2009 | Kenmore Freezers

1 Answer

Freezer defrosted and the motor won't start back up.

From what I can gather, you have a self defrosting freezer and the "motor" you speak of is the fan inside the freezer. If this is correct, do this:
Unplug freezer. Unload all food into coolers or other freezer space. Leave freezer door open for a day to allow it to manually defrost. Plug freezer back in after minimum 24 hours and confirm fan running and cooling before loading back up with food.

Mar 28, 2009 | GE 16.7 cu. ft. Upright Freezer FUF17DTR

2 Answers

Hotpoint FAZ50 Frost Free Freezer

If this is a frost free unit as I received it posted you may have a problem in that it is not frost free. The cooling coil may be frozen over stopping air circulation. There would be a defrost timer located somewhere in back. Located the clutch head screw and turn it clockwise SLOWLY until you hear one audible click. That should put the system into the defrost mode. Wait about 30 minutes in which time the system should return to the cooling mode (usually 18-22 minutes). If it does not restart the compressor after that time turn the clutch head screw clockwise again and it should restart. If you had to turn the screw the second time it would indicate a bad defrost timer. In this case replace the timer.

Jun 14, 2008 | Hotpoint 4.87 cu. ft. / 138 liter Upright...

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