Question about SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e250 Not working

I've had it since last christmas and it recently just starting wigging out. First i have to put it on MSC mode for my computer to reconize it. In order to remove songs I have to use a whole other computer. I deal with it but now I go to sync songs to it and it says their synced i go to listen and they're not there but repeats of other songs that are bad tracks. so i deleted them with another computer and i got my music on that computer and synced it back on. it was working okay then i wanted to add a new song. i tried adding it a one or two other songs it only added repeats of other songs that were bad tracks.. i tried to do what i did last time. and this time it didnt work. so i deleted all the songs off. i checked to make sure it was empty, it still shows all my songs and they're all bad tracks i cant sync anything else onto it and i dont know what to do.

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2 Answers

Re: Sansa e250 Not working

Sansa making me mad my songs don't appear. I deleted the database file, still don't work. That is why I downloaded replacement firmware called Rockbox go here and download the sansa version

Posted on Dec 24, 2007

Re: Sansa e250 Not working

I've had similar problems. You should reformat the player and install latest firmware from Sansa. (See below)

(There is an option to format the player w/o installing new firmware. Copy an empty file named sansa.fmt on the 16mb drive and unplug usb. The player formats and restarts. This is an unofficial solution that solved my problems, since my Sansa got totally stuck and would not accept the procedure below.)

New firmware: download the latest firmware .exe file from Sansa site
Once you have downloaded the file, please follow these instructions.
1) Double click on My Computer so that you can see it on your screen.
2) Turn the player off.
3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.
4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.
5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.
6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.
7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

good luck /Par, Stockholm, Sweden

Posted on Dec 03, 2007

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Sansa e250 MP3 Player: The computer won't acknowledge that my Sansa E250 ...

Hope this helps. See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher Download and install the latest Windows Media Player if it's not installed. If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> Run the hotfix. Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Instructions to connect in Forced MSC mode are listed here: Instructions to switch player to MSC mode are listed here: If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode. Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit ......

May 16, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

I need help on my Sansa e250, if I plug it to a computer or if i charge and even just merely turning it on, it just turn's on and off, my cousin who gave me my sansa told me that the battery was just...

Remove the back and check and see if the battery isn't fully connected
I put a folded peace of paper and put it on top of the battery and put the back on.

Usb mode is in settings push center button choose between msc or mtp....

MSC will allow you to see the expansion card mtp won't.....MTP shows you your music2_bing.gif folder in the media folder thats where you put your music plus expansion.....If no usb mode the player is manufactored to be in msc mode make sure your usb 2.0 driver is installedMSC is best reate a music1 folder and put music in there then there is no switching back and forth to mtp msc

Apr 06, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

SanDisk Sansa e250 MP3 Player with Mac? Is there any driver to make it compatible with Mac platform? Thank you

NOTE: MAC computers do NOT support MTP modes of USB conectivity in a MP player. A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized. MAC computers supports Sansa players in MSC mode Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
Check in the System Profiler Open System Profiler from the Utilities folder, which is inside the Applications folder. From the Contents column on the left, under the Hardware header, select USB; the panel to the right will show all the USB devices that the computer recognizes. It may not identify them correctly by name, but it should have the right number of devices listed. . Navigate to USB Mode settings. Sansa View - From the Main Menu, select More > Settings/Options > System Settings > USB Mode.
Sansa Fuze and Sansa Clip+ - From the Main Menu, select Settings > System Settings > USB Mode.
Sansa Clip, e200v1 series, e200v2 series and e200R - From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC. e200R - PlayforSure is MTP and Rhapsody is MSC
See this tip posted here on this site for a better explanation on the modes - MTP and MSC. Solve your MP3 Player Connection Problem.

Feb 05, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

I turn on my sansa e250 it goes to refresh database, then blanks

There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Mar 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 does not appear in Windows Media Player when connected

Go intothe Settings menu of the Sansa and change USB Mode from MTP mode to MSC mode or vice versa

Jan 11, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?

Mine won't read it in MTP mode. It works for me in MSC mode though.

Jun 27, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa e250 drivers

Hi there , in the settings menu in your player if you go into usb you can change it to msc mode and it will read as a normal usb drive so you can transfer songs etc

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


NOOOO!!! lol make sure u take it off of that mode to begin with and put it on mtp. msc will leave u with nothing but trouble. and if u have it on msc, make sure u click on a green arrow and remove it that way, dont just pull it out

Aug 11, 2007 | SanDisk Sansa e250 MP3 Player

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