Question about HP 9200C Digital Sender
My Hp9200c sometimes makes me crazy
Scan to Email is working fine all the times
buth there is a problem with scan to folder
the control panel displays (processing digital send job) and the scanned file doesn't reach the scanned folder also the Data LED keeps blinking.
I tried my best to sort out this issue. I uninstalled the Hp software and reinstalled it back, for few dayz things were working fine but after few days it is back on the same track.
The scan folder location is on another server. so, I deleted it and created on the same server where the digital sender software is installed and configured, but nothing works out and the problem remains the same.
sometimes it starts working on its own without any restarts.
Please help me out of this
any help in this regard will be highly appreciated
thanks in anticipation
Billy,unplug the scanner.go into device manager and remove/uninstall all drivers for the scan jet.reboot computer.go to hp site and download new drivers/set-up.reboot computer.hook scanner back up to pc.pc shuld see the device and load drivers .if not go back into device manager and find/click on scanner.tell it to update drivers it shout do this automaticly..but if not point it to the new drivers.update.if you still having a problem or i have confused you contact me here.RICHARDM69
Posted on Dec 06, 2008
I tried all the "decent" uninstall solutions like running HP's Level 1-4 Uninstall batch files. HP's installation software still insisted that parts were already installed. Then, with the scanner connected, the installation software got into competition with Windows also trying to install the driver. The reinstallation was no good. Solution Center wouldn't even start, preposterously announcing that it couldn't find the scanner!
When you have a reliable clone of your c:\ drive you can try daring solutions. Such as this:
1. Search the c:\ drive for files and folder with "Hewlett" or "HP" in their names. Kill them all.
2. Search the registry for keys with "Hewlett" visible or buried. Kill them all.
After 1 & 2, reinstallation worked smoothly. And my computer still works! The only evidence of the violence is an undeletable file 3963d.rbf now in c:\Config.Msi. I will report back if serious computer problems arise.
The point is that manual uninstall is possible and none of the elements are in hidden places. Someone else can determine whether both file and key deletions are necessary and exactly which ones.
Posted on Aug 09, 2009
I had the same problem and after spending more than 40 hours on the phone with tech support, it was determined that Adobe Photoshop is not compatible with hp solution center. You can open paint and scan with it.
Posted on Oct 02, 2009
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