Question about Wacom (PTZ930AC) Graphic Tablet

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Serial to usb wacom tablet problem

I have a Wacom Intuos tablet with a serial to usb converter. This set-up worked on my old computer, but my new computer doesn't detect the tablet and doesn't assign an open com port like the old one did. It tries to assign the used com port instead (modem) Any suggestions?

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  • Anonymous Jan 31, 2008

    I'm going thru the same rigamarole...any progress?

  • ShereenT
    ShereenT Jul 24, 2008

    I asked almost the same question, Don't hold your breath- help is hard to get, unfortunately

  • theboss303 Oct 05, 2008

    Vista x64 ultimate SP1, I have an onboard serial @ com1 and or a keyspan serial to usb on com3, I see the tablet in the device manager on both serial and usb, but can not get vista to recognize a driver for it. It does not respond to the stylus or mouse. The tablet for sure works on xp so I know it is not the tablet.........Please help This tablet is like an old friend!!!!, and I can't afford to replace it!!!

  • Anonymous Nov 08, 2008

    The new Wacom driver **** ! Nothing works !

  • Anonymous Mar 30, 2014

    imac compupter

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I just got Vista and it killed my Intuos2 w/serial to usb also, but here's a half solution:
Download Wacom driver 4.78-6 http://www.wacom-europe.com/int/downloads/driver/driver.asp?lang=en. Make sure you remove any other Wacom drivers, tablet, and reboot. Install 4.78-6 driver and select serial port when the choice pops up. Plug in your tablet with the serial to usb adapter, wait a few seconds and click retry. Complete the install and reboot.
Your Wacom tracking should work now, but certain things might not work like pressure sensitivity and you'll get annoying error "reinstall driver" pop-ups.

I think you can aslo buy a PCI-serial card for your computer and skip the serial-usb adapter since Vista doesn't support the adapter for Wacom tablets.. but I'm not sure if there's a working Vista serial Wacom driver either.. or ever will be. The age of XP and Legacy support is at an end my friends.

Posted on Apr 03, 2008

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Posted on Jan 02, 2017

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