Jobs stuck in the print queue for hp 2410xi all-in-one
Jobs go into the pring q and never come out. Also I cannot delete the first job in the print q. (Other jobs can be deleted, of course they don't print either as they are waiting on the first job.) I have reboted the machine several times and re-installed the printer software (after un-installing).
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First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
Windows 98 - click Start, Settings, Printers
Windows XP - click Start, Printers and Faxes
or click Start, Control Panel, Printers and Faxes
Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.
To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.
If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.
Click the Start button.
Click Control Panel.
Click System and Maintenance.
NOTE: This step is not required when using Classic view in Windows Vista.
Click Administrative Tools.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Hope this helps!
Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf
You may have a print job stuck in your print que which is blocking any other print jobs from going through. Here is a step by step guide to clear the print que and see if that fixes your printing issue.
It sounds like you have a print job stuck in the print que. When this happens the print jobs after the stuck one will not print either. You will need to clear the print que and reprint the jobs. Here is a link to an article showing how to purge the print que and get your printer back printing again.
This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.
Sounds like you have print jobs stuck in the print queue. Try deleting all documents in the queue and resending print job. Some print drivers choak on PDF documents. Try updating the print driver by download it from the manufacturer.
Try deleting printer then re-installing printer and updating the print driver.
HP often does this. You have to delete or cancel all the jobs in the queue, becausthe first job in the queue failed. Sometimes you gave to tell the computer many to cancel all jobs. Sometimes it is needed to restart your computer before the queue is empty. Only then will you be able to print again
go to administrative tools THEN SELECT SERVICES. STOP THE PRINT SPOOLER SERVICE. then see if the item is still in the print queue.. if so delete it .. but I think it'll go away when you stop the service. when it does.. restart the print spooler
Let me exaplin the cause why the jobs get stuck in queue:
When ever we try to print there is a windows service called print spooler that manages the print jobs in queue.
We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service.
Here are the steps to restart the print spooler
1.Click on start
2.Then click on Run
3.In the Run box type " net stop spooler "
Then press enter
Note: Type the text with out inverted cotes in the run box this will stop the print spooler service
Next we have to restart the print spooler
1.Click on start
2.Then click on Run
3In the Run box type " net start spooler " and press enter
Once done reconnect the usb cable and check for the jobs in queue.
If there are no jobs in queue you can set the print directly settings to avoid this issue in future.
Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings.
Once done try to print this should resolve the issue..
Wish u success..