Question about Alpine Air XL-15 Air Purifier

1 Answer

Alpine Air Living Air XL15 not producing Ozone or Deodorizing. New plates

My Alpine Air Living Air XL15 is not producing Ozone or deodorizing. I've cleaned the machine, lubricated the fan and installed new plates. The plates work in a neighbor's machine so I Know it is not the plates. What can I do?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 981 Answers
Re: Alpine Air Living Air XL15 not producing Ozone or...

Confirm that the appropriate sections of the circuitry are powered up and drawing power; check the interlock switch action; toss it back to the maker because the Hi-V transformer or ladder circuit or sense or hold caps were (if testing proves) never quite functional.

Posted on Jun 23, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer


Remember the glass plate is thicker than the ceramic. The whistling may actually be arcing of the metal tabs to the plate. Take the plate out and push the metal tabs in and towards the space where the plate sits. This will make the fit tighter and eliminate your problem. Re-install the plate.

Jul 20, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

Living Air XL (no smell)



Sep 25, 2008 | Alpine Air XL-15 Air Purifier

1 Answer

My xl15 runs but does not produce ozone. The little Rulien fan on the little ozone maker does not run. the regular fan works though.

You realize this is a really old machine!! The little fan is for ozone level detection, not production.
To see if the machine still will produce ozone
1) Set the switch to manual rather than auto and always run it on manual.
2) Remove the back of the machine and remove the 4" white plates. Check them for cracks, breaks in the mesh, loose mucilage, discoloration, burned spots, excessive grease or nicotine, or particulates such as dust, dog hair, or lint. Clean the plates using a solution of 1 part plain AMMONIA to 1 part warm water. Soak 5 minutes, brush with a soft brush, rinse well, and blow dry. DO NOT use any kind of cloth to dry the plate. Avoid putting fingers on the mesh.
3) If the plates are damaged in any way, call Vollara (new name for EcoQuest) and order replacements. 1-800-989-2299. Use #16618 as the dealer referral number if you are no longer in touch with the registered distributor who sold you the machine.
4) Insert the plates, making sure the metal contact fingers press on them firmly.
5) If none of the above works, most likely the power to those contact fingers is no longer strong enough to arc through the plates.
6) Call customer service, and they'll explain your options.

Feb 10, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

My living air xl-15 prove it light does not come on anymore and it seems that the unit does not prodoce ozone. I tested the light in the normal postion set at 12:00 with the plate out but to no avail....

If you are sure that the plate is clean, in perfect condition, and inserted correctly, it would appear that the transformer is defective. This means that power is not going through the metal contact fingers into the plates.

The light probably has burned out. It is not essential to the working of the machine, so it isn't anything you need to be concerned about.

Vollara (formerly Alpine/EcoQuest) is no longer producing or servicing the XL-15. However, a newer version, called the Classic, is available. You can call Customer Service 800-989-2299 and they will tell you your options. Use #16618 if you need a referral number.

Jan 08, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

I have the living air xl15 its not working properly, I cant smell ozone no buzzing sound no uv light no green led coming on. I guess the only thing working is the fan. I don't have a manual and it blows my...

I have an extra user manual for the alpine. You have to clean the plates at least once a month to get maximum performance. Get back to me at for the manual. Also the ion emitter sometimes needs to be replaced. I use one of mine in my FIR sauna. It seems to be OK at those high temps. 50*-60* far.

Jul 29, 2010 | Alpine Air XL-15 Air Purifier

1 Answer

I just purchased a used Alpine Air XL-15 from ozone spell

You probably have a burned out high voltage transformer. That's what produces the ozone. Helpful hint...........the high voltage transformer is also the one used in bug zappers

May 10, 2010 | Alpine Air XL-15 Air Purifier

1 Answer

I bought my Living Air XL15 in Ebay. It was

The ozone plate may need to be replaced.

Mar 01, 2010 | Alpine Air XL-15 Air Purifier

2 Answers

I have an Alpine Living Air XL15 which doesn't produce ozone . It has new plates but I,m told the plates should glow or sizzle. Can you tell me what the voltage should be at the grid plates. I had the...

The plates should not glow, but on High, you should hear a buzzing sound. But, you should also smell the ozone. I've only worked on two, but the reason they both didn't work was that the connectors on the wires leading to the plates were corroded beyond use. The top connector was the worst. Cutting them off and installing new ones solved the problem. Also, when you clean it, always clean the contacts where they touch the plates with alcohol. Look at the plates to see if they have more than one spot of glue around the center of the plate. (both sides) If so, they will be less noisy than older ones. Hint - Replace the plates when the glue on them turns dark brown.

Apr 01, 2009 | Alpine Air XL-15 Air Purifier

2 Answers

No Ozone

Mine has a switch lower right hand side that will stop the ozone.

Aug 31, 2008 | Ecoquest Living Air Classic Air Purifier

1 Answer

Xl15 sparking

Clean the contacts that touch the plates with Qtips and 70% or higher isopropyl alcohol and replace the plates. Sparking on the plates usually is a sign of a crack in the plate. The electricity is passing through the plate, creating an arc. The crack may be invisible to the naked eye.

Apr 09, 2008 | Ecoquest Living Air Classic Air Purifier

Not finding what you are looking for?
Alpine Air XL-15 Air Purifier Logo

1,840 people viewed this question

Ask a Question

Usually answered in minutes!

Top Alpine Air Air Purifiers Experts

Jeff Osterhout
Jeff Osterhout

Level 2 Expert

69 Answers

Tom Chichester

Level 3 Expert

22598 Answers

Are you an Alpine Air Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides