Question about Philips VOIP8411B/37 IP Phone

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System is Starting up - all functions "unavailable"

Even resetting the phone (reset all) results in this annoying message "system is starting up." No functions are available. Has anyone encountered this before and is there a solution? I have searched everywhere. Thanks! Vincent

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  • wliepach Dec 08, 2007

    Got the same problem and would be grateful for a solution. 
    In my case, the phone used to work, and the problem started after I changed some contacts in my Skype account on the computer.

  • carlvincent Dec 24, 2007

    Brilliant! Worked exactly as you said. Thanks very much!

  • Anonymous Apr 17, 2008

    my phone decided to unregister itself and now asks for a pin number i do not have wot do i do



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I resolved this problem by unplugging the unit for a few seconds, waiting for the system to reset, then pushing the reset button, and waiting for the system to reset a second time. After that, the phone worked perfectly again.

Posted on Dec 08, 2007

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I had a phillips voip 841 "system is starting up" problem. Removing the power supply to the base had no effect and neither did removing the ethernet cable. Rebooting the router didn't help.
While examing the base station I noticed a pin hole just above the telephone RJ 11 port marked "reset". Using a bent paper clip or toothpick GENTLY insert it into this pin hole until you feel that the reset button is depressed. This will reset the operating software. You might have to push and hold the reset button, that's what I did. After this the unit reset and the unit logged into Skype and displayed my Skype name and credit balance. :D

Posted on Apr 30, 2008


Worked for me, thank you.

Posted on Oct 24, 2008

For me also: Same problem, same solution thanks!

Posted on Aug 16, 2008

But this can't be a permanent solution. don't philips have any permanent solution for this.

Posted on Apr 29, 2008

Same problem, same solution thanks!

Posted on Mar 20, 2008

I had the exact same problem.
I removed the power cord from the base unit for 2 min.
Put it back in.
Waited 1 min.
The handset was then displaying the normal stuff. (user name, credit for skype out, time, my skype status et c.)
I tried the calling the test service echo123 and it worked super.

Posted on Jan 15, 2008

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Posted on Jan 02, 2017

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