I have a Canon S30 digital camera, 5-6 years and it worked perfectly until last week. When I turn it on, the lens comes out normally but there is no image on the LCD screen. The shutter works but it does not take a picture. I can't get the menu to come onto the screen either. Whats wrong? gil
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The sound which you are hearing is the the lens motor. When you can start hearing an unusual noise hear, i would suggest that you take your camera in to your nearest repair shop, before any further damage is done.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Don't want to get your hopes up too high, but here are some things that you can do to try to correct it. They only seem to work for about 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
I had the same problem and took it back to where I purchased it (5 months previous) and had it sent away for repair. I was asked if there was any sand in the lens or if I dropped it (no to both) Turned out that the lens had to be replaced due to malfunction.
I have fixed my g9 twice with the lens problem. 1st time I dropped the camera on asphalt lens closed. Turned on, lens stuck and not forcusing or retracting. Solution was to press lens against a door frame and push as I turned off the camera...it worked. The next time,the lens was extended and would not retract I had to place the camera on its back on a book while I used a small block of wood and a small hammer. It worked camera is working fine. After both cases, it took about 5 shots to calibrate the auto focus.
We have a Canon A520 and it was having all the symptoms noted. Searched for a resolution on numerous sites including the Canon Support site. While on the Canon Support site, I found an FAQ on "How to RESET the A520". Turn camera on, find and hold MENU button for 5+ seconds until "Reset settings to default?" screen appears. Arrow over to OK and press the SET button. When we did this the battery low indicator showed, replaced batteries with standard alkaline batteries. Everything functions properly, with no additional problems for the past 5 days. I guess the camera just lost its mind and had to be defaulted and rebooted, hope this helps.
Email Canon with your problem. I had a Canon S1 IS camera. It failed on me in June 2008. It started to display lines across the Lcd screen intermittently, until a week later it completely failed. It would turn on but no display on screen when switched to camera mode. I emailed Canon and they replied to send it to them and if it was a malfunction with the camera they would repaired it free of charge. I sent the camera to Canon ( Canada) and 2 weeks later they sent me a new S5 IS because the faulty ccd image board was on back order. I am very happy with Canon and would continue to purchase Canon products because of their customer service ....they seem to stand by their products.
Contact Canon - some makes of lens which are not Canon are not electronically compatible for various reasons, and can actually damage the camera. So, get using the phone and check if it is compatible before doing anything else - but personally, I would not use the lens until I find out