Question about Creative Labs ZEN V Plus MP3 Player

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Zen v plus will not power on

I HAVE A ZEN V PLUS 1GB THAT WILL NOT POWER ON. THE PC DOES NOT RECONIZED IT. I CAN HEAR THE PC CLICK WHEN I PLUG IT INTO THE PC, BUT MY COMPUTER DOES NOT SHOW IT, NOR THE SYS TRAY.

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  • RALFKAY Dec 06, 2007

    THE UNIT DOES NOT POWER ON AT ALL. I TRIED IT IN DIFFERENT USB PORTS ALSO ON MY LAPTOP.

  • archa Dec 10, 2007

    my zen was playing and i disconnected it and now it will not come back on

  • Anonymous Feb 12, 2008

    I had the same problem as above... anyone have any luck fixing it?

  • Anonymous Mar 29, 2009

    mines is the same

  • Anonymous Apr 03, 2009

    it won't charge on AC Adapter, cannot reboot it, cannot reset it...it was working fine, then poof, now it is just junk...

  • Anonymous Apr 23, 2009

    worked 4 mee 2

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Try plugging it in to a USB port and then perform a reset. It worked for me. Doing it in that order worked but if I tried doing one or the other.... no worky.

Posted on May 11, 2009

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Nothing worked for me but I fixed it by taking the front off (i.e. the lower front cover) and trigering RESET while connected to my PC via USB.

Having frozen (which seems to happen from time to time with ZENs), it was not possible to fix it via the simple RESET procedure because the RESET switch was not being pressed by inserting a straightened paperclip through the RESET hole.

To take the front off start near the reset hole (not the other side). Replace in the reverse order (i.e. last out=first in).

Good luck.

Posted on Jun 22, 2010

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I used a staple bullet, bend it straight, then poke it to the reset button while the MP3 player is connected to the PC

it works to me

^_^

Posted on Apr 21, 2009

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  • Master
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Try another usb port, try ac power charger and if none of those work you can take it apart and see if the usb connector is solder good

Posted on Dec 06, 2007

  • Cary Farah
    Cary Farah Dec 06, 2007

    Does it not come on or freeze once it powers on

    anyways read these.
    http://193.95.171.84/SRVS/CGI-BIN/WEBCGI...
    http://193.95.171.84/SRVS/CGI-BIN/WEBCGI...

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Start in recovery mode (hold down play).
Select reload firmware.
Download the latest firmware from support.creative.com.
Plug the player into the computer, and reinstall firmware.

Posted on May 11, 2009

My Zen V Plus wouldn't turn on, even with the battery fully charged. Creative site had some suggestions, one of which was to plug it into a USB port on your computer, use a paper clip in the reset hole, then try and power it up. It worked for mine.

Posted on May 13, 2008

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1 Answer

My zen wont turn on or charge up and I don't know how to reset it, is there a button??Its a creative zen v plus 1GB


Hello,

Support site for the Zen V Plus, see:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213

In the knowledge base solutions Creative gives next answer, when the player does not power on or charge:

>>>>>
To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter ( You can purchase the power adapter here as a separate accessory).

  2. Press the reset button and observe the player.

  3. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.

    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.

  4. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, visit SID 29048 in our "Further Suggestions".
Note: If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.

<<<<<

Reset pin on the left side with the player facing up.

7973636.jpg

Manual (Multilingual, 17,2 MB) for the Zen V Plus :
http://files2.europe.creative.com/manualdn/Manuals/TSD/9851/0xE85A7F46/Zen%20V%20Plus%20Quick%20Start%20Multilingual.pdf

Nov 24, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen V Plus will not charge using an adapter


Install the software included with the Creative Zen V Plus. Many problems with the MP3 player can be resolved by installing or updating the software included with the device. Use the CD that came with the player to make the install, or log on the Creative Zen V Plus product page on the company website to download the latest firmware:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus

Sep 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My Zen V Plus is really screwed up


Sounds like a similar problem I had today.

My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.

Following the solution of another similar problem on here I fixed it. Connect your Zen via USB to your computer and press the reset button. Should spring to life and start re-building your library. I am as I type adding new tracks to mine :))

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I found the solution. When I connected my device to computer, it was unknown. I tried to reinstalled the software; however, the problem was still going on. To solve it;

1. Connect your device to your computer,
2. My computer, system properties, device manager
3. Find Creative zen which has attention icon
4. Click the Zen and then delete it
5. Plug out your device, and plug it again. That's all.

can1043

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go and delete some songs by this your zen memory is free.
and go to adjust power property and select the right power management for ur eqipment.

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try using a new battery and putting it on the computer to charge

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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My creative zen nano plus 1GB bought 6 months back, when connected to the comp it hangs...then after long time it gives an error message that write file delayed in F:. I didn't even try to write any file...the right click also hangs the computer after long time

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