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Sansa MP3 music players, made by SanDisk, are capable of playing files stored in the MP3 file format. One of the features on a Sansa MP3 player is that the screen is lockable. This prevents you from accidentally closing out a music file while listening to it. You can unlock your Sansa by pushing a switch.
Turn the Sansa on.
Locate the "Power" switch. It is on the left side of the Sansa and has an icon of a bar going through a circle. Push it down to put it into the "Locked" position.
Push the "Power" switch up to put the Sansa in the "Unlocked" position.
Umm, i would suggest deleting all your music, and trying again on the FREE, LEGAL, no need to DOWNLOAD or REGISTER, and without SPYWARE, VIRUSES, TROJANS ETC websites: www.mp3raid.com or www.listentoyoutube.com . I get all of my music from them - and that's hundreds of it
If it is simply locked, you can slide the hold/lock switch.
If it's asking for a password, and it's not 1,1,1,1 , then you will need to open iTunes and do a system Restore on the iPod - it will unlock the iPod, but it erases all of your music, so it will have to be reloaded.