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GE Washer wont agitate correctly. wssr3120woww

I took off the agitator and belt and everything looked good. It agitates fine but the inner basket just rotates clockwise so the clothes just twist around and they dont get clean. Any advise?

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  • tnt2075 Dec 03, 2007

    oops. advice?

  • Anonymous May 12, 2008

    I found a shoestring wrapped around my agitator. I don't know how to remove it. I always knew the agitator wasn't working correctly simply by sound and movement. Now I know the problem, but don't know how to solve it. I tried removing agitator, but don't know how and don't want to make things worst.Please can you help. Thanks for any suggestions.

  • jritter Apr 15, 2009

    GE model WWA8808MAL top load washer has shoestring wrapped around base of agitator.  Tried, unsuccessfully, to pull agitator out of washer to get at tangled string.  Reluctant to just cut ends off of shoestring, but...??

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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fanny
  • 146 Answers

SOURCE: Everything is working except the spin cycle

Sounds like the spin coil/brake solenoid is burnt out or broken. This is a coil situated on the motor plate under the machine with a lever attatched to it. When the machine goes into spin cycle, this solenoid pulls the brake away from the outer drum to allow the drum and agitator to spin together. The shaft that goes into this coil should move in and out freely. If tight, replace spin coil/brake solenoid.

Posted on Oct 31, 2007

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  • 25 Answers

SOURCE: Agitates forward but not reverse.

lower gear box coupling has sheared

Posted on Jul 03, 2008

  • 24 Answers

SOURCE: Hoover Washer only agitates in one direction

Check the paw. It is a plastic somewhat u shaped piece that sits on the bottom of the machine and is connected by a plastic lever and a solenoid. It usually breaks on the end and as such won't lock the gearbox in. If you keep running it like that there is every chance you will probably burn the motor out.

Posted on Oct 08, 2008

  • 61 Answers

SOURCE: GE washer won't agitate or spin

un plug the machine , wait 30 sec. plug back in , open and close the lid completly 5 times with in 30 sec. if the problem is just needing to be reset this will do it if not you need to replace the motor

Posted on Jan 21, 2009

Macintoast
  • 4 Answers

SOURCE: GE washer won't agitate

I had this same problem with our GE top load washer.  I just needed to pull harder.  (Note: The agitator is held in place by about a dozen L-shaped clips in a ring around the agitator's base that will release more as you pull harder on the agitator.)  Everything from the base below the large fins on up comes out together.  Grab the shaft above the fins and pull slowly and hard. I had to take the entire tub out, lay it on the porch, put my feet inside of it, and pull the agitator assembly out.  I wasn't able to pull it out while it was still in the washer.  BE CAREFUL! DON'T **** IT OUT; that might injure your back; just pull out slowly and as hard as you can without hurting yourself.  I was able to get it out successfully, but I am currently stuck at removing the bell below the agitator.  Good luck!

Posted on Feb 28, 2009

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Since spin and agitate are the two times the transmission is used, that is what I would look at that. The agitate is the slow cycle of the transmission and the spin is the high cycle. Can you physically view the belt, i.e. that you have things opened up?

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Sounds like a transmission failure to me?
Good Luck !

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Repair or replace is always a judgement call. Most people will be better off replacing the machine. This is a rather big job, labor wise. On a difficulty scale of 1 -10, I'd give it an 8. The metal is the inner area between the inner drum and the transmission shaft, which has corroded and started to break apart. (located under the agitator) To repair, the agitator is removed, the washer front and top are removed to allow the washer's outer tub cover to be removed. This allows the inner tub to be removed. (caution: the big nut under the agitator drive spline is a left hand thread) Then, the drain hose, water level hose, suspension rods, and electrical to the motor are all removed to allow the entire drum to be removed from the washer to allow the inner tub to be removed. The actual metal part which needs to be replaced is then easy to replace by removing a few torx head screws from the underside of the inner tub.

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Hi,

You just do this

  • Test the lid switch
  • Inspect the motor coupler
  • Inspect the drover belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission
  • Inspect the Agitator
  • Inspect the pump coupling
  • Test the Water switch level
Good luck !!!

Regards
PCmania

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1 Answer

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when you pulled up agitator was the splined shaft moving back and forth ? If so replace the insert in the agitator. If not the problem is in the transmission .

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You probably have burning belt LOL.

Can you turn the agitator by hand at all?
If no, look for anything that may have gotten wedged under the agitator causing it to lock up.

If you can turn it a little. you most likely have a worn stretched belt or tensioner spring.

The only solution for that is to replace the belt or tensioner spring.

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look on the inside your agitator makesure it not strip out cauing your agitator be lose might need to replace agitator

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Just reach down between the basket and the agitator, and lift really hard straight up. Be sure not to hit yourself in the head when it pops loose. GE agitators just snap on to the air-bell underneith. Be sure that bell isnt loose after you remove. Good Luck!!!!

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You are correct that motor turns one direction for agitate and the other for spin. The problem you describe sounds serious but there is a chance it is not. First, try to turn the transmission by hand. If it wont turn by hand, remove the agitator and see if something has gotten under it and has it locked to the basket. To remove the agitator, pop off the top cap and look down inside. You will see the bolt that holds the agitator on. After you take it loose the agitator will slide off.

If there is nothing there, the transmission will need to be replaced. If the washer is less than 5 years old, the transmission may still be covered by warranty. Check your owners manual for warranty details. Post back to let me know what you find out.

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I belive on the maytag whers with the cork screw agitator, if your sure thats where the noise is comming from I belive the agitator is a 2 peice unit and you can not just change the dogs as you can in a whirlpool you have to replace the agitator.

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