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How many prints have been down on the unit? the most common problem could be the rollers need replacing or a problem with the ribbon sensor. We do repairs and also repair under warranty, How old is your printer?
You need to be a little more precise on your question, I am not sure if you are asking for new drivers for the c30 or firmware? or you have it already and dont know what to do. I'll assume its the first.
go to www.fargo.com to download the latest printer drivers for your C30. Also the firmware is up to 4.6.3 i believe.
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