Question about Motorola Mobility L6 Cellular Phone

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Unlocked L6 phone unable to surf the web

I bought an unlocked L6 off ebay and it works fine except I can't surf the web or send picture msgs (both related to media net). I spent an hour on the phone with AT&T tech support and after setting up media net server, it still doesn't work. I believe this is a UK phone as the menu's are slightly different. Does anyone know how to fix this??

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  • meb9796 Dec 03, 2007

    yes, I've set what they gave me as default, and I actually checked my phone and the settings are exactly identical as far as I can tell. Since I'm in the US and this phone came from the UK, it does not have AT&T (Media Net) setting preloaded. There has to be a setting that I'm not seeing. I fixed the inbox settings, but can anyone think of something I'm missing?????

  • meb9796 Dec 10, 2007

    I called AT&T the first night and they verified that the service was still fine. I put her sim in my phone and was able to connect to medianet, no problem. I'm thinking there has to be a setting I'm missing, or will installing new firmwear (AT&T if possible) fix this.

  • meb9796 Dec 11, 2007

    I think you mean "problem with the phone" if the sim worked in my phone but not in her her's, then it has to be the phone settings and not the sim. This is actually what the AT&T tech had me try when I called him.

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Now you have the settings and I know this might sound dum but have you set them as your default?
if the phone is from the UK it should have the providers settings or names preloaded in the phone.
find your providers name now you have the settings and select them.

Posted on Dec 03, 2007

  • Denton Linke Dec 04, 2007

    ok

    if they have given you all the settings has anyone from AT&T bothered to activate it on your service?

  • Denton Linke Dec 11, 2007

    sorry now you lost me

    when you say you put her sim in your phone and medianet worked fine this would suggest that the phone settings are correct and the prob lies in the sim.

    maybe the sim you are using is an older version and might need to be replaced.

    IF THIS is the case make sure you back up your info from the sim to the phone first.

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