Question about Danby 22 in. DDW396 Free-standing Dishwasher

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Danby DDW396 Spray Arm

Hello,

I have an issue with the Danby portable, the spray arm does not turn. I have the unit apart and noticed what looks like a pump not turning.

Do these units become plugged or is it because the motor is not turning. Any assistance would be appreciated.

thanks

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I HAD THE SAME PROBLEM AND FOUND THAT DOWN UNDER THE METAL TRIANGULAR STRAINER IS THE PORT
TO THE WATER PUMP. FOOD AND PAPER GOT PAST THE
STRAINER AND COVERED OVER THE INLET PORT TO THE
PUMP. IT IS A SMALL HOLE ABOUT 1 INCH IN DIAMETER
MOLDED INTO THE SUMP AREA ON THE RIGHT UNDER
THE METAL STRAINER, THIS REDUCED THE WATER PRESSURE THAT THE PUMP PUT OUT SO THE WASH ARM
DIDN'T TURN.

Posted on Mar 27, 2008

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The spray arm is controlled by the force of the water. There is no motor running the spray arm. If water is not getting to the spray arm, then it won't spin. It may be plugged with detergent etc. Just a note re. detergent. You shouldn't use hard or caked detergents.

Posted on Feb 09, 2008

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I had the same problem.
I open it up.
On the right hand side there is a small gray box with wires connected to it. i think it the pump. i opened it up and used a trukey base thingama jig and flushed it out about 4 times. i also opened up the spray arm and flushed it also. After I pluged everything up water etc and kept on moving the arm in the gray box. The dishwasher is working now.
I hope I helped
Bignana

Posted on Jun 01, 2008

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Try taking spray arm off and use turkey baster to give it a enema in the out take hole and the intake hole as well it flushed our baby good lol

Posted on Mar 03, 2008

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I have had a similar problem numerous times, a couple of which required manoeuvreing it into a place I could work on it, and a laborious removal of the covers. Each time, up until this current incident, the solution that worked, at least temporarily, was quite simple. The recurrent problem was at least consistent: every 6-8 months I would find that the pump would work but the spray arm was not moving. The solutions always seemed to be something different: once all I needed to do was to prime the pump, other times it seemed like calcium and lime build-up was clogging up the parts so a little C.L.R. got me on my way.

This most current incident was more baffling, as my standard solutions did not work. However, I think I finally got to the root of the problem.

Look inside the dish compartment, to the right, near the top. There are two little nubby holes. Their function is to allow air to enter/exit either the spray arm pump tubing or the water filling tubing. Remove the one zillion screws from the cover to access the innards. Pull off the tubing and unscrew the washer (it will be tight due to the sealant on it). Upon inspection, I found that the air hole for the spray arm pump was clogged with food residue. A tiny screwdriver will clear things out nicely - you should be able to see through it. If you clear it out a little but, but still can't see through it, then I presume you're just going to have the same problem back again.

It is important that this be clear so that the water can displace the air while filling is occurring and allow for good suction. Actually, it looked like a manufacturing flaw - there was still some residual plastic from the original molding on the inside, and food was getting caught on it.

Good luck.

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MAKE SURE YOU ARE GETTING ENOUGH WATER INTO THE
DISHWASHER. THEN CHECK FOR A RESTRICTED PUMP
INLET PORT LOCATED UNDER THE METAL STRAINER
ON THE RIGHT SIDE. IT IS A SMALL HOLE WITH A PLASTIC
GRID MOLDED INTO THE WELL, APPROX. 1 INCH IN DIAMETER.BE SURE THERE ISN'T ANYTHING PLUGGING UP
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