Question about Samsung WF337AA Front Load Washer

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Samsung 306BHW-Error code 7E

Model 306BHW, Start wash cycle get code symbol 7E Silver care control problem, hardly ever use silver care, less than 1 year old,any ideas?

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Re: Samsung 306BHW-Error code 7E

I don't know what the problem is bUT I HAVE THE SAME PROBLEM TOO ON a machine 8 months old

Posted on May 02, 2008

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SUDsamsung washer error codes

• dc--Unbalanced load preventing washer from spinning
• dL--Door is in locked when washer is running
• dS(d5)--Door is open when washer is open
• FL--Washer failed to lock the door
• Hr--Water temperature control problem(Heat control problem)
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• LO--Door will not unlock
• E3--Motor not running properly
• nd--Washer is not draining/Washer senses a brief restriction while draining
• nF--Washer tried to fill but was unsuccessful
• Sr(5r)--Problem with control
• PF--Power failure, electric service was lost while washer running
• OE--Fault detected in water level sensor
• E2--Jammed key
• bE--Motor speed sensor problem
• tE--Temperature sensor problem
• 3E--High current detected
• 2E--High/low voltage detected
• 8E--Vibration sensor problem
• 7E--Silver Care control problem
• SUdS--Too much suds detected during wash cycle, unit on hold until suds reduced

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Silver care button is jammed

Call the warranty company. If you try and repair it yourself, Samsung may void your warrantee. The silver care hasn't run out, and the service company will usually have to replace the interface or the button. Good Luck, Appliance Specialists

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Can you use the silver care with a septic system?

I asked this question to Samsung support and got the following reply:

Thank you for your interest in Samsung products! Your inquiry is very important to us and I will be more than
happy to answer your question.
Silver Care is permitted for non commercial residential use only, due to the bacteria in the septic system. It is
safe to use in septic systems for residential use only.
For more information on Samsung products, visit our website at or call 1-800-SAMSUNG
(1-800-7267864) for further assistance.
Thank you for contacting Samsung Email Support

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Error code 7E

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First empty the machine by lowering the hose at the rear to ground level into a container. Take off the white plastic cover on rear at bottom. You will see black rubber hose connected to barrel of machine in right hand corner. Undo the silver screw on the band securing the hose. (Biggest band). You can now pull the hose down to reveal a "table tennis like" ball. Lift it out carefully and you will probably find an obstruction like a coin or similar. I found a hairgrip but it was enough to stop the ball functioning. DO NOT TAKE OFF THE WHITE HOSE CLIPS

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