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You may have to manually connect your scanner to the computer or set them both up on your LAN. I initiate scanning from the computer, with a program like Irfanview, which is a free download.
Scanning takes an image on a document on the scanner's platten and converts it to a digital file format stored on your computer.
Copying is scanning + printing.
To copy, you do not need to separately scan first and then print. Just select how many copies you need on the number pad, then press either the Black or the Colour COPY buttons on the scanner (or open the printer's/scanner's software and click on COPY), while it's connected to the computer and the document will automatically be scanned and printed (copied).
Usually, you need to print a test page: go to start, settings, find
printers and faxes and open it. You will see your printer. Right click
on the printer and you will see a menu. Open Properties. Find General-
there is a "print test page" button. Click on it. When the test page is
printed, you will see some pictures: those are the steps you need to
take to make your scanner/copier work. Basically, all you need to do is put
the test page in your scanner (as indicated) and press scan. The
scanner/copier will then do an alignment and you will be able to copy manually.
Error message? Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone. Did it work? if so... there's something wrong with the HP software, re-install. That machine takes copies without the computer on, so, it should work.
turn the printer on, place the picture on the glass, on the printer under mode press the big silver button until the scan light comes on then press select, you should hear the picture scanning, then on the computer, go under my pictures and you should see that picture.
try checking if you have completely installed all the drivers for your
printer. scanning and copying dont usually needs drivers because you
can do that even without a computer. but scanning requires your scanner
to be read by your pc. try checking for the scanner driver from the cd
that came from your printer.
Try to get the scanner operating by using a programme such as paint (open file from scanner or camera) or powerpoint (insert picture from scanner or camera). I have used this with success in the past. I have not used the scan button so I cannot advise you on this.
Hope this at least gets you going with scanning a copy of something and once you have it in these programmes you can at least print it and make some changes that you desire.
Hope this helps.
Youre right - they are a great printer!!
This suggests the the 'copy' element of the software is not VISTA compatible.
In VISTA help in my computer - check out the 'compatibility' options
and select an operating system that the copy function did work under
If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!