Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Its your light engine failing. It can cause different colored "spots or ovals" to appear in the black background.

My Zenith ( now LG ) E44W46 LCD had the engine replaced after only 10 months, and now 3 years later it is failing again. There is a lawsuit against LG for using defective engine assemblies in this particular model.

After much searching I located this number, 800.243.0000 and called from work this past Monday at 8:15 a.m. central time. I was blown away to actually have someone pick up and direct me to a rep who reassured me that LG was aware and has set up a department to handle claims.

I was issued a case number and told that I will be contacted by a rep from this "department" and they would replace the set. With what I don't know yet but I will post back after I get thier final answer and the details.

Posted on Dec 31, 2008

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Light engine. Call hitachi customer relations, they are giving them to you at your cost to get it installed.

Posted on Dec 17, 2007

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