Question about HP All-in-One Printer

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Deskjet printer problem -paper jam still remains on the coputer mode.


How do i clear the word paper jam on my printer mode on the computer when there is no longer a paper jam. Does it take some time to clear on its own?

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  • Anonymous Feb 23, 2008

    printer not working saying paper is still jammed.paper has been removed and cleared.   I eliminated the paper from the machine. no pulling or tugginh

  • Anonymous Feb 23, 2008

    I have gently removed the paper and nothing is now blocking the paper avenue

  • Anonymous Jan 26, 2009

    my printer has many documents but they wont print

  • Tony smith Apr 01, 2009

    I have a paper jam error message which I can't clear, I tryed turning the printer off and on, unplugging it, I pulled the cover off the back, no paper is jammed in the rollers. when I power on the printer, it will print a test page OK. But it will not print any documents, due to this error message.



    (It has been working find up to this point)



    Help!!!

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If you have removed the paper and any paper that might have come off then turn the printer off and then back on to reset it, if that doesn't work, unplug it and plug it back in if that still doesn't fix it you have a loose piece inside yet.

Posted on Dec 02, 2007

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Printer is not working not printing

Posted on Dec 18, 2007

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My hp deskjet says there is a paper jam when there is none and will not print


If your printer for any reason reports a paper jam, withput going through the "clearing paper jam" procedure it may not respond to print command. So follow the procedure below:-

Clearing paper jam in a printer is simple almost seven step procedure depending on the printer. Paper jam is the term used to refer to the scenario where your paper fails to come out of the printer during the print process. When you send a document to the printer, normally the printer prints out the document on a paper; then you can pick up your printed copy. When the paper gets stuck in the printer, it is said that paper has jammed in the printer "paper jam".

Even if you are not a technical person, you can conveniently clear paper jams. All you need is to follow the set of procedures outlined below.



Good luck & God bless!







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I had a paper jam- I pulled out the paper - checked every where, all paper was cleared. I can make copies but can't print anything from the computer. Status of the printer says paper jam, but there isn't...


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2.:- then go to printer back cover open clean all (black rubber roller)
hope this is working

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Deskjet printer problem -paper jam still remains on the coputer mode.


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2 Answers

Paper Jam


I have exactly the same printer, here's how to remove jammed paper.
1. Unplug printer from mains and your computer. 2. Turn Printer around 3. There is a darker-grey panel with a knob in the middle of it. Turn the knob anti-clockwise to release the panel 4. The jammed paper should loop around the roller. Gently pull on the loop slowly until it has released fully. 5. Put the panel back on the printer and turn knob anti-clockwise to lock it into place.
Hope this helps.
BurntLime

Oct 29, 2007 | HP DeskJet 960c InkJet Printer

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