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Posted on Aug 20, 2009

Voip Tunnel not recieved on address .......

My notebook runs on vista and has norton installed as antivirus. I am having problems when i run the application for pc2phone. An error window pops up showing, Voip Tunnel not recieved on address...........

Please help me solve this problem.

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  • Posted on Aug 20, 2009
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Joined: Aug 20, 2009
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Check to see if software is compatable with VISA. If so Uninstall and reinstall it. If problem still persists, disable Norton to see it that helps.

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Voip tunnel configuration was not received on address

Establishing a VoIP tunnel requires that you have either an accessible IP on the remote host with which to do IP-IP calls or that you have a VoIP server with which to route the calls between IP digital and analog lines.

Usually this error indicates that in the configuration somewhere you have entered a destination IP that does not recognize either of these as being available. So the first thing I would check is your Firewall settings, then your network connectivity, and then troubleshoot your IP destination.

See if you can ping your VoIP destination from a command line and if connectivity seems good, make sure that everything needed to initiate the connection is running on both ends.
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disable firewall of norton for a while and check..... if it wirks fine then add this software to firewall exception....
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What antivirus/firewall are you using? If it's NORTON, try this: on Norton
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