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Contributor
19 Answers
- Posted on Aug 23, 2009
Re: printer works scanner does not
Hi there,
- Unplug the printer cable from the computer.
- Unistall the printer drivers from Device manager and also unistall the all the printer appications
- restart the computer
- try to download drivers from the website
- after installing drivers and software it will ask you to connect the printer.
- then you can connect the printer and and try to Print the test page.
Scanner:
Hi there,
- Unplug the Scanner cable from the computer.
- Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
- restart the computer
- try to download drivers from the website
- after installing drivers and software it will ask you to connect the Scanner.
- then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks!
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