Question about HP 610 Color Copier

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Scanner error The power cord seems to get hot and than I get a scannererror when I try to use my HP 610 as a regular copier. One comment said to plug the HP 610 into the wall instead of a batteryback up. The cord still seems to get very and hot and than comes up the"Scanner Error" turn on and off message. Turning it on and off does not help the situation much.

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Sounds like a bad power supply or hvt, have it checked out, can be dangerous

Posted on Dec 12, 2007

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6ya6ya
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Posted on Jan 02, 2017

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Epson 610 Workforce Printer Error; Light Bar won't reset


Sound like the scanner is the issue, is it under warranty? OR the Scanner may be locked, check for the scanner release device unlock it,.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Dec 17, 2012 | Epson Workforce 610 All-In-One InkJet...

1 Answer

HP 7410 All-in-One Printer A 'Scanner Failure' message is desplayed on the printer's front panel


I know i'm not going to get 4 thumbs up for providing this resolution because it seems like a hardware problem but what the heck you need some sort of help so here goes.

This error usually occurs when trying to scan or make copies. The scanner bulb is not hot enough or the electrical conditions are not suitable for the HP All-In-One product. Follow the instructions listed below to resolve this failure. The scanner lamp lighting should be viewable under the scanner glass right or left corner.
  1. c00439542.jpg 1 - Scanner lamp lighting 2 - Scanner glass If the scanner bulb does not light up, the HP All-In-One product may be defective.
  2. Make sure that the room temperature is suitable for the HP All-in-One product. Perform a Power Cycle on the unit by following the steps below:
    1. Turn the unit off.
    2. Unplug the power cord from the unit.
    3. Wait 30 seconds, and then re-connect the power cord to the unit.
    4. Turn the unit on.
    Check the power connections:
    1. Make sure that the unit is connected directly to the wall outlet and not to a power strip.Try a different wall socket.
    2. Every PC provides a standard power cord; it is possible to use it to check whether the electrical failure is prompted by the cord or not.
  3. If the Warming up or Scanner failure error messages persist, please move the unit to a different room or building to verify that the building (or room) is grounded properly.
  4. If your HP All-in-One product uses a external power module, check the power module part number against the part number listed in the User Guide to ensure the proper power module is being used. If both part numbers do not match and your product is still under warranty, please click the Contact HP link at the top of the page. If your product is out of warranty, please click the How to Buy link at the top of the page. c00458738.jpg
  5. Perform a Partial Reset by following the steps below:
    • Unplug the power cord from the HP All-in-One product.Press and hold the appropriate button combination for your HP All-in-One product. The appropriate combination for your model can be consulted in the HP All-in-One Products - Performing a Partial Reset of the All-in-One document.While still holding the buttons down, plug the power cord back in. Release the buttons after the HP All-in-One unit displays the Partial Reset message.
    Make a test copy of any document.If this copy is successful, the scanner mechanism is functioning correctly.If the error appears again, Follow the below troubleshooting
Noisy scanner This failure can occur when the HP All-in-One product is initializing.Every time the unit is turned on, the scanner carriage should move. Sometimes, when the scanner carriage returns to its home position, the carriage could crash and make a loud noise.Within a few seconds, the unit gets blocked, and the front panel display shows a Scanner failure message.Scanner noise could also be caused by the scanner sensor inside the HP All-in-One product being damaged or not properly in place.To solve this failure, follow the steps below:
  1. Perform a Power Cycle on the unit by following the steps below:
    1. Turn the unit off.
    2. Unplug the power cord from the unit.
    3. Wait 30 seconds, and then re-connect the power cord to the unit.
    4. Turn the unit on.
    Make a test copy of any document by pressing the Start Copy (black or color) button.
    • If this copy is successful, the scanner mechanism is functioning correctlyIf the failure remains unsolved, skip to the following step.
  2. Perform a Partial Reset on the unit by performing the following steps:
    • Unplug the power cord from the HP All-in-One unit.Press and hold the appropriate button combination for your HP All-In-One product. To know the proper combination for your model, check the HP All-in-One Products - Performing a Partial Reset of the All-in-One document.While still holding the buttons down, plug the power cord back in. Release the buttons after the HP All-In-One unit displays the Partial Reset message.
    Make a test copy of any document by pressing the Start Copy (black or color) button.If this copy is successful, the scanner mechanism is functioning correctly.
  3. Now if this still doesn't resolve the issue then it's a definite hardware problem my request would be regardless of the thumbs up,call up hp at 1800-474-6836 and ask for their upgrade machines because u'll get a machine with a 50-60% discount and an extended warranty with a 70-80% discount or u may get a warranty for the next two years for $1....Sorry if I can't help you

Oct 05, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

I have an hp digital copier, stand alone, not connected to any computer. When I turn the power on the warm up message lasts for a long time. It then tells me there is a scanner failure and will not print....


Hello.

Give this a try (from HP Support):

The Scanner System Failure error occurs if the scanner bulb is not being heated up to the correct temperature or there is some other issue with the scanner hardware. Verify that the scanner bulb is lit.
Power cycle the all-in-one product and see if the error comes back. Perform the steps given below to power cycle your all-in-one product.

1. Shut the computer system off, then disconnect the all-in-one product from the power source. Leave the all-in-one product disconnected from the power source for at least one full minute.
2. Reconnect the power, then restart the computer system.

If it does, take it off of any power strip and plug it directly into a wall power outlet. The power strip may not be supplying enough power to the product. Cold ambient room temperatures may also cause this
error. Try moving the unit to a warmer room and see if the error reoccurs. The unit will need to be serviced if the bulb does not come on.

Perform a semi-full reset by following the steps given below:

Caution: A semi-full reset will reset or clear the following information:

* Return the user settings to the factory defaults
* Delete language and country settings on some models
* Fax logs
* Fax headers
* Fax speed dial information

Hope this helps.

Feb 07, 2010 | HP 610 Color Copier

1 Answer

HP OfficeJet 7110xi


finally you can try a reset on the macj\hine using the # and the number 6 buttons(holding them down and then plugging in the power cord at the back of the machine).If it still gives the same error..try the same with the # and 9...same problem comes up....service the printer

Jun 24, 2009 | HP OfficeJet 7110 All-In-One Thermal...

2 Answers

HP laserjet 3330 MFP


I have that oranage triangle light blinking as warm up message continues I also had power loss I have taken the plug out and will wait a while and try again. I still get now scanner errors using ubuntu..

May 16, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

Scanner failure message


dont worry
just install it in ur pc and just setup all setting to its default

Mar 18, 2009 | HP 610 Color Copier

1 Answer

HP Officejet 6310 scans once but then says scanner failure


hi, 

that error message is nothing to do with the software part, it actaully hardware issue try the following, 

1) unplug the machine and connect it to wall outlet directly,
2) unplug the power cord from the printer and press and hold ON for 1 min and release the ON button and plug it back..
3) Disconnect the power cord from the product.Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons and if printer turns off, turn it back ON and wait until it cmopletes its instialization and if still persists, it a hardware failure...............

regards,  raj_p5983

Jan 19, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP Digital Copier 610 Carriage Error


Depending on where the paper jam happened and how you cleared it, you could have either "knocked the copier for a loop" or actually damaged the print carriage. The first thing I would do in your shoes is to turn off the copier and unplug the power cord from the back of the product.

Wait about 30 seconds or so to make sure any errors being held in the copier's memory by any residual electrical charge clears.

Plug the power cord back in to the back of your product and turn it on. My guess is that you'll be prompted to go through a cartridge alignment procedure. That may well clear up the problems you see.

Just in case, I'm posting a link to HP.com to instructions on how to clearn the electrical contacts on the print cartridges and print carriage. There are also instructions on this page regarding latching cartridges. These seem to be fairly easy processes, but if not done correctly, can result in continuing errors:

Resolving Print Cartridge Errors

Print back your results and good luck.

Nov 05, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Hp Digtal Color 610 printer


this is the scanner unit inside the printer, needs to be replaced.HP's weakness with Multifunction machines.

Jun 08, 2007 | Canon PC-795 Copier

1 Answer

HP Digtal Color 610 copier


check that the long light bulb turns on...try bypassing the "door open" switches to do this.

Jun 08, 2007 | Canon PC-795 Copier

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