Question about Acomdata (HD250UE5-72) (HD250UE572) 250 GB Hard Drive

1 Answer

Freezing Upon Log-In attempt

I can plug my external hard drive in, the computer recognizes it and autorun comes up. It asks me for my password and when I go to log in as soon as I click "log in" it seems the program stops running and the light periodically flashes red (unless I'm mistaken it usually will be pink/blue, not red). Is this a software issue? If so is there any way to fix it without losing my stored information or having to send the hard drive back to get fixed? I'd prefer not to have to wipe the hard drive.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 871 Answers
Re: Freezing Upon Log-In attempt

Red usually means that reading has encountered an error or that it has encounter a corrupt file thats why it freezes. try to recover those files using recovery software.

Posted on Mar 24, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Iomega prestige portable hard drive

What are you trying to do ?
You can use any drive as long as you have usb or other required ports available on your computer.
If an external hard drive on your computer has been locked, it has likely been done by the computer's system administrator.
This means that anytime you try to access the drive, you will be prompted to enter either your password or the administrator account's password (depending on the methods that person used to lock the drive).
If it asks for the administrator's password, you can't unlock it until you get that information from the administrator.
Click the Windows-logo button on the lower-left-hand corner of the screen.
Click "Computer."
Double-click the icon for the locked external hard drive.
As Windows Explorer attempts to access the drive, it will recognize that the drive has in fact been locked and you will be prompted to enter a password.
Enter the drive's password into the box and click "OK" to view the contents of the locked external hard drive.

Aug 14, 2013 | Hard Drives

2 Answers

Dropped SmartDisk

Depending upon how hard the jar was to the internal mechanism, the data may be salvageable. I would guess that the first problem is broken connections at the USB connector. This case is just snapped together with a laptop drive in it. Carefully open it up and look for anything broken.

Worse case scenerio, you can get an adapter to plug the drive into a standard IDE cable inside your tower system.

Mar 20, 2008 | SmartDisk FireLite 40 GB Hard Drive

1 Answer

How unlock the wd my passport

Power down your computer.

Remove the screws on the rear of the case and remove the side panel.

Place the jumper on the back of the hard drive to the "write-enabled" position.

Consult your drive manual if unsure of how to do this for your specific Western Digital drive model.

Replace the side panel and restart the computer.


If you know the password, go into the installation disc that pops up in my computer when you plug in your wd hard drive (right click and then open, not autorun) there should be some sort of thing called security.

Possibly unlock, or something along those lines on there double click on it and type in your password it should unlock it then every time then that you plug in your hard drive, you might have to do this to access your files

hope this helps

Sep 19, 2012 | Western Digital 1TB My Passport Essential...

3 Answers


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if your computer came with a motherboard disk the drivers could be on it
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
hope this helps

Jul 03, 2011 | Toshiba Hard Drives

1 Answer

Hi there, I formatted the goflex because the seagate software was acting up in the vista 64x machine I'm using and was forcing me to use the seagate software without allowing for me to drag/drop and...

  1. In My Computer, right click on the drive you want to AutoPlay (it will not display if it is not plugged into your computer) and select AutoPlay.
  2. Choose the best option for you and press OK. Remember, there are several options available, including playing Media Files, copying pictures to your drive or if you have a program installed that can AutoPlay (autorun) such as Menu from If you need to reset your options, just follow these instructions again!

And that's it!

Jun 06, 2011 | Seagate FreeAgent GoFlex Desk - 1 TB...

1 Answer

How broken is this WD external HD

It's not broken.
Try to use a usb cable with 2 connectors(plugs). I mean, you plug one connector(plugs) in the hard drive and 2 connectors in the computer. Because you have 5 volts per usb connector.
Or you can use a small nokia charger to start the hard drive.
If you need further assistance please post

Mar 16, 2010 | Hard Drives

1 Answer

The computer does not recognize the Simpletech external hard drive. I plugged in a different external hard drive into the same USB port and the computer recognized it right away. What is wrong with the...

not all usb devices work on all machines
You need to find a driver or ask simple tech what the issue is i had the same issue with My WDC drive Western Digital gave me a driver after emailing them

Aug 13, 2009 | SimpleTech 750 GB USB Hard Drive

2 Answers

My pendrive's autorun is deleted


Format the pendrive automatically ur problem will clear...

Thank you

Dec 07, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

Unaccessible Drive

I have seen this before and the result was becuase the encryption was activated on the device (a password set) and then the software was lost of the PC - in your case due to the reimaging. Manual installation of the software is required. It is available from:

Aug 11, 2007 | Maxtor OneTouch III Mini Edition (R01E100)...

Not finding what you are looking for?
Acomdata (HD250UE5-72) (HD250UE572) 250 GB Hard Drive Logo

130 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acomdata Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Brad Brown

Level 3 Expert

13362 Answers

Joe Goldman
Joe Goldman

Level 2 Expert

330 Answers

Are you an Acomdata Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides