Question about Canon EOS 400D / Rebel XTi Digital Camera with 18-55mm Lens

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Camera stays on

I recently purchased a Canon Digital XTi, and sometimes when I turn the camera switch to OFF, the green power light stays on but the camera appears to be off. this happens even when I do not have any pictures being written to the memory card. Conversely, when I turn the camera ON, the the camera appears to turn on, but the LCD screen will not turn on. Any possible solutions? I am new to the digital SLR world, so I am wondering if I am doing something wrong.

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Re: Camera stays on

This sounds like a systemic problem. (responding to 3 different inquiries with similar complaints)
the light stays on when writing to mem to warn/prevent you from losing images which happens from premature power down actions.
in this case you have signs that the mother boards are bad. call canon for advice,but i am sure they will instruct you to ship them for service. aside from damaging your camera, it does not sound like a user interaction issue.
good luck

Posted on Dec 24, 2007

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This definitely looks like an issue with the Camera. I suggest contacting the Camera Tech Support immediately and request them to send the Camera to the service center. There are more Canon Rebel XTi owners, including me have experienced no-power issues albeit not exactly similar. More discussed here:

I also do not think that any user action can fix this issue. Just call the tech support, and they may say that they never heard of this issue, please point them to this thread. Good luck.

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