Question about Samsung DLP HL-P4663W 46" Rear Projection HDTV-Ready Television

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White dots appearing on Samsung TV screen and multipling each day

Own a Samsung DLP TV (model HL-5675s) and a few white dots began appearing on the screen about two weeks ago. Now there are about 100 dots on the left side of the screen. TV is about 1 /2 years old.

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  • Anonymous Mar 14, 2014

    my screen on the tv has alot of black and white dots-what is wrong and can it be fixed?

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It seems you might have an issue with the dmd board. Go to the menu, and if the dots still show on the menu, the issue definitely is with the dmd board but if they don't come up on the menu, the issue will be with the video board.

Posted on Aug 20, 2009

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I guess we were all conned--DLP tv are great--only have to replace the bulb every few years and you will have a new picture that is good as new. Samsung DMD chip and boards are failing by the hundreds. Samsung has stopped making DLP units. They replace certain boards in a secret modle code. They will only say yours is out of warranty and your modle number is not in the replacement group.
GIVE IT UP we were all conned. NEVER have another samsung product. I had to work on the thing twice during the first week--NOW--just spend and spend--IF I knew now what would happen in the past 3-month--I would have made a GOODWILL Donation for my tax return and hope I was not struck by lightening.

Posted on Feb 17, 2012

  • kingwilliamy
    kingwilliamy Feb 13, 2013

    Samsung is replacing this chip at no cost. I bought my TV in 2007 and this is the response I received from them yesterday. Dear Samsung Customer, We apologize for the inconvenience you have experienced with your Samsung product. Your request for service has been forwarded to an Authorized Samsung Service Center who will be in touch with you shortly and is tentatively set for an appointment on Feb 15, 2013 AM time window. You can get real time repair status by one of the following options: Download the Samsung Cares App for Android devices Click the Repair Self Tracking icon to the right You can also Chat with one of our agents to follow up with your service request. Thank you for being a Samsung Customer Sincerely, Rajiv Mehta V.P. Samsung Service Operations Help make your service process smoother. Upload a picture or video of the issue you are experiencing by clicking here. Please use the "Ticket Number" shown above on all communications with Samsung concerning your service. Service Type : Repair Warranty : Labor (08/31/2008), Part (08/31/2008) Product Information Model Number : HLT6176SX/XAA Product Symptoms : Quality/Trouble/Video&Image/Multiple white dot on screen

  • david johnson
    david johnson Jan 30, 2014

    do you by chance have or know what number you called?

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6ya6ya
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Posted on Jan 02, 2017

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If the white spots are appearing in different spots or "Moving" it is the DMD board beginning to fail. Samsung DLPs seem to have a lot of DMD board failures. I would expect it to completely fail in the next couple months.

If there are only a couple small white spots that never go away it could be a mirror that is seized on the chip, but it's far more likely that the DMD board is going bad.

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If your Mitsubishi TV has white spots in the picture , you can call Mitsubishi @ 1-800-332-2119 and request a free DLP Chip to fix the problem. They will send the New DLP Chip at no charge to a TV Tech in your area to install it for $200 flat rate. That is about a $250 savings if you had to pay for the chip . Call them with your TV's Model number and serial number and let them know when and where you bought the TV.
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