Question about Microsoft Xbox 360 Console

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Xbox 360 red light

Why is the redlight coming on, what does it mean? what can we do to fix the problem?

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  • Anonymous Dec 02, 2007

    where can i buy a fan ror x box 360

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1 Answer

The red light indicates a hardware error, and could have many causes. If you get three red lights the unit will stop working. The probable cause is overheating, which causes the circuit board to warp thus cracking the solder and disconnecting components.

Microsoft have recently made a $1bn provision against their 2007 accounts to deal with faulty XBoxes because it's a manufacturing problem. They have also extended the warrantly on all XBoxes to three years, even if they only had one year warranties when they were sold.

The new XBoxes have a different chipset which operates at a lower temperature, so if you can get it replaced under warranty that would be ideal. The new XBoxes have also got a proper HDMI socket, rather than a combo VGA output.

In the meantime, some users have got their units working again by blocking the vents with a towel to overheat the unit again, which sometimes gets the solder to run and reconnects the component, but that doesn't sound like a long-term solution! Microsoft have also produced a fan system which you can buy as an add-on to keep the unit cooler.

Posted on Dec 02, 2007

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Alright, the one red light means it has a "Hardware Failure".

Since its 1 Red light it is known as the "e74 Error" Which lucky for you Microsoft will fix for free.

The 2 Red lights mean Your Xbox 360 is overheating.

Microsoft will fix it for free with free shipping. Takes about 2 weeks.
There is videos and different ways to fix it online but it will happen again with those half baked solutions and also with this Microsoft adds alot more time to your warranty.

Please go here to Send in your xbox

http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

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I do not know how to fix the three red light problem manually by yourself, however microsoft have extended the Xbox warranty to three years for the redlight problem, so if i was you, i would get in contact with microsoft, and have them send you a new xbox out or repair it free of charge. if for some mad reason they do not do that for eaxmple, you have touched the band seal. call 1800-4my-xbox and they will help you
Good luck and please rate
Mick

Nov 18, 2007 | Microsoft Xbox 360 Console

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