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Why does my mx860 printer say there is no paper when it is fully loaded? I just bought this printer and I could scream, it has printed several pages but now will not print saying there is no paper! M
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When printing from computer set the paper default to High Resolution paper....When copying set the paper default to photo paper plus glossy II. it may work with other settings but have tried it yet.
The reason for that is the front is the paper output tray, the rear tray is where you load the paper. Anything you print, copy, or scanned (to print) will come out the output tray (in front) and will pull paper from the rear tray.
Take a close look at the printer and the paper tray. The error usually means that the paper output tray is closed (or something is blocking it from opening). Remove the object blocking the paper tray and pull it fully open (including the extension). Then turn off the printer and turn it back on. The error can also occur when a book is being scanned that blocks the paper tray.
Hold a piece of tissue under the ink jets and see if the tissue draws ink out of the cartridge. If not the cartridge is blocked or empty. If ink does come out there may be a faulty contact on the cartridge or printer. Try swap out the cartridge with a known working one and see if that works.
Does this happen when printing from the cassette (bottom tray), or the sheet feeder in the back, or both? Check that the paper guides are set snugly (touching but not buckling the paper) against the edges of the paper.
Use your operating system to choose the printer rather than the driver. For Windows XP, go Start, Settings, Printers and Faxes. Right click on the printer and choose Set as Default Printer.
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