Question about Canon EOS 400D / Rebel XTi Digital Camera with 18-55mm Lens

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Flash doesn't work

I have a new Canon EOS Rebel xti and last week while taking indoor photos, I deceided to try my external flash, after which time I can't get the built in flash to pop up or flash when I manually pull it up. What do you thing the problem is?

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Re: Flash doesn't work

I found the answer and fixed my flash. Look on

This will describe how, if you have been using a speedlite alot, than the little tab under the shutter release side of the hot shoe can get bent down thus constantly pressing down (toward the bottom of the camera) the small button which deactivates the pop-up1.gif flash even when the speedlite is not attached. Just bend the tab up a little with a jewler's screwdriver, turn the camera off and on and voila!! Fixed!!! Dan describes pushing the tab down, but on the xti, the tab needs to be bent up to release the flash deactivation switch and fix the problem. Thanks to Dan D on photonet for saving me a service call.

Posted on Feb 19, 2008

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Re: Flash doesn't work

Flash must be raised for AF assist.
Go to the setting and select which flash u need to use internal or external.

Posted on Dec 02, 2007

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If it's audibly trying and it won't pop up, it's stuck and something is blocking it. May need to send it in.
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DO NOT MESS with a new camera (or any other new equipment).
Take/send it back to the vendor, The purchaser has rights also. Number one it must work.
I don't know your location but in UK (& Europe) we have very strict consumer legislation.

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