Question about SanDisk Sansa m240 MP3 Player

5 Answers

Stuck in "sandisk initializing screen"

Am using the sandisk m240 mp3 player. It seems several people have the same problem of the player being stuck on the "sandisk initializing" screen. Mine is doing the same thing and I can't even get the computer to recognize it. It shows nothing, like it hasn't been plugged in. I put in new batteries, it isn't that and there doesn't seem to be many suggestions??? help

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  • 3 more comments 
  • cherr Jun 18, 2008

    sandisk initializing keeps blinking, when i hook it up to my mac


  • Anonymous Jul 21, 2008

    I am also having this problem. Please help.

  • Ronnie9503 Oct 03, 2008

    I have exacly the same problem please HELPPPPP!!!!

  • chris_maxwel Jan 06, 2009

    it turns on says "Sandisk Initializing" and keeps blinking

  • Anonymous Jan 21, 2009

    ...how do you shut it off??

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5 Answers

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Yeah, I am also experiencing this. I guess some people answering don't understand the issue here, or at least not mine. when I turn mine on when it is not plugged into the usb, it gets stuck at the "Sandisk initializing" screen, then the "Sansa m240 1.0GB" screen, and repeats itself. I so not know the solution, but I thought I would clarify for those of you who are not comprehending the issue.

Posted on Oct 08, 2009

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I removed one screw and took it apart. I then removed a chip (my guess it's the flash chip), put the battery between the contacts, tried to turn it on and nothing happend. Plugged chip back in, put the battery between the contacts again and it worked!

Posted on Jan 17, 2009

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That is not helpful when the computer doesn't even see your MP3 Player

Posted on Aug 28, 2008

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To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
1 With your m240 set to MSC and connected, go to "My Computer" and "right click" on the "Sansa m240" icon and select "Properties"
2 In that window, select the "Hardware" tab
4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom)
5. In that window, select "Policies"
6. And there, set it to " Optimize for Quick Removal" and click OK and OK again

Posted on Dec 03, 2007

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Folks: Turn ON your Sandisk m240 MP3 Player and go to the 'Menu' and select 'Settings', then go to 'USB' and select 'MSC'. After that, connect the m240 to your computer and it'll recognize your Sandisk m240.

Posted on Jan 06, 2009

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Used for years. Deleted mp3 files. Tried to reload new mp3 files by select all and drag and drop to audible folder. Message said it was full and would only load partial. Deleted partial load safely...


Sorry mate it has been corrupted and and may not work any more it seems the set up and read file that is like a operating system has been moved or deleted. The same things happens with usb drives.or has been disconnected without using the disconnect usb device icon.

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Call Sandisk support. This is a known problem with this model that was sold in December 2006. Apparently later models fixed the issue. They will get your info and do an RMA, and they even provide the UPS shipping label.
They were great to deal with. I hope you have the same success.

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por mi sansa no funciona se en cuentra en initializing

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R u holding the holding the Menu button down for about 3 seconds?

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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